Long Term Interpreter Agency - IRB

PROCUREMENT OVERVIEW

The Immigration and Refugee Board (IRB) of Canada is seeking quotations for long-term interpreter services. The primary objective is to provide in-person language interpretation services to support the IRB's operations, particularly in the context of immigration and refugee matters. The contract will initially be for one year, with the option to extend for up to three additional one-year periods under the same terms.

ISSUING ORGANIZATION

The issuing organization is the Immigration and Refugee Board of Canada, located in Ottawa, Ontario, Canada. The primary contact for this RFP is Carruniya Anandakumaran, who can be reached at [email protected].

KEY DATES

• Posted Date: May 6, 2026
• Proposal Due Date: June 12, 2026, at 2:00 PM Eastern Standard Time
• Performance Period: Initial term of one year, with options for three additional one-year extensions.

MANDATORY REQUIREMENTS

Bidders must meet the following mandatory requirements:

• Security Requirements: Compliance with security screening as per the Contract Security Program of Public Works and Government Services Canada.
• Experience: Demonstrated experience in providing interpretation services, particularly in the context of immigration and refugee matters.
• Language Proficiency: Ability to provide interpretation in the languages specified in the attached list.
• Insurance Requirements: Proof of appropriate insurance coverage as specified in the contract clauses.

TECHNICAL CAPABILITIES

Bidders should possess specific technical skills in language interpretation, particularly in rare languages as indicated in the provided language list. Familiarity with the legal and procedural context of immigration and refugee processes is also essential.

DELIVERABLES AND PERFORMANCE STANDARDS

Key deliverables include:

• Provision of timely and accurate interpretation services as required by the IRB.
• Adherence to performance metrics and service-level agreements as specified in the resulting contract clauses.

EVALUATION CRITERIA

Proposals will be evaluated based on a combined rating of technical merit and price. The evaluation will prioritize the following:

• Technical approach and capability in providing interpretation services.
• Past performance and experience in similar contracts.
• Price competitiveness.

PREFERRED QUALIFICATIONS

While not mandatory, the following qualifications may provide a competitive advantage:

• Additional certifications in interpretation or translation services.
• Experience working with government agencies or in legal contexts.
• A broader range of language capabilities beyond the minimum requirements.

This summary captures the essential elements of the RFP, allowing potential bidders to assess their fit for the opportunity effectively.