GUARD SERVICES NATIONAL CAPITAL REGION (NRC)

This bid solicitation is being issued to satisfy the requirement of Shared Services Canada (SSC). It is intended to result in the award of 1 contract for 2 years plus 5 one-year irrevocable options allowing Canada to extend the term of the contract(s). Service Description Shared Services Canada (SSC) requires the provision of professional security guard services at various facilities located throughout the National Capital Region (NCR), including Ottawa, Ontario and Gatineau, Quebec. The Contractor shall provide qualified security personnel to ensure the protection of SSC employees, visitors, information, facilities, and assets. Services shall be delivered in accordance with all applicable federal policies, site-specific procedures, and security requirements. The Contractor shall provide personnel, supervision, equipment, and operational support necessary to perform a range of security-related functions, including but not limited to: Access control and verification of credentials; Visitor registration and visitor management; Security escorts for employees, contractors, and visitors; Interior and exterior patrol services; Alarm monitoring and alarm response; Security incident response and reporting; Security Operations Centre (SOC) operations and monitoring; CCTV and surveillance monitoring; Reception and security desk functions; Static guard services; Mobile patrol services; Identification card production and credential management; Emergency response support and incident escalation; Security documentation, occurrence reporting, and record management; Site supervision and management of security operations.