Question 1

What is "Enterprise Endpoint Support Services (EESS) Request for Information (RFI)"?

Accepted Answer

**Summary of Opportunity: Enterprise Endpoint Support Services (EESS) Request for Information (RFI)**

**Title:** Enterprise Endpoint Support Services (EESS) Request for Information (RFI)  
**Organization:** National Aeronautics and Space Administration - NASA Management Office, Jet Propulsion Laboratory (JPL)  
**Location:** Pasadena, CA, USA  
**Contact:** Gloria Cerda, Email: Gloria.E.Cerda@jpl.nasa.gov  
**Posted Date:** February 4, 2026  
**Due Date:** February 17, 2026

**Description:**  
NASA is seeking responses to a Request for Information (RFI) concerning the provision of Enterprise Endpoint Support Services (EESS). This initiative aims to enhance endpoint management, security, and support for NASA’s operational IT infrastructure.

**Project Scope and Objectives:**  
The RFI intends to gather information on potential solutions for managing and supporting enterprise endpoints, which are critical for NASA's day-to-day operations. Companies are encouraged to provide insights into their capabilities in areas like endpoint management, cybersecurity measures, user support, and enhancement of productivity tools.

**Contract Type and Estimated Value:**  
Information regarding contract type and estimated value has not been disclosed in the RFI.

**Key Technical Capabilities Needed:**  
- Comprehensive endpoint management solutions  
- Cybersecurity expertise tailored to enterprise environments  
- User support services with rapid response times  
- Solutions for productivity enhancement and operational efficiency

**Deliverables and Performance Standards:**  
Specific deliverables have not been detailed in the RFI, but proposals should align with enhancing IT endpoint management and user experience. Performance standards will likely revolve around response times, security compliance, and overall user satisfaction.

**Mandatory Qualifications:**  
- Demonstrated experience in enterprise-level endpoint support  
- Capacity to provide cybersecurity solutions  
- Proven track record of managing IT infrastructure in large organizations

**Preferred Qualifications:**  
- Familiarity with NASA standards and protocols  
- The ability to integrate emerging technologies within existing frameworks  
- Positive past performance in comparable projects

**Geographic Restrictions:**  
There are no specific geographic restrictions mentioned; however, bidders may be expected to have operational capabilities that allow effective service delivery within the California area.

**Evaluation Criteria:**  
Proposals will be evaluated based on technical capabilities, demonstrated experience, and alignment with NASA's operational goals. Companies that can showcase successful past performance in similar projects may hold a competitive advantage.

This RFI presents a valuable opportunity for companies equipped to deliver high-level endpoint management and support services within an aerospace environment. Interested parties are encouraged to respond by the due date for further engagement.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is February 17, 2026 (8 days left).

Question 3

What NAICS codes apply to this opportunity?

Accepted Answer

The applicable NAICS codes are: 541513.

Question 4

Are there any set-aside requirements?

Accepted Answer

Yes, this opportunity includes the following set-asides: SBA.

Question 5

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://sam.gov/workspace/contract/opp/9a320571758548e0b033ed7544e36f77/view

Enterprise Endpoint Support Services (EESS) Request for Information (RFI)

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