Cloud-based Enterprise Learning Management System (LMS) for department wide use at Public Safety Canada

Summary of Opportunity: Cloud-based LMS for Public Safety Canada

1. Purpose:

The primary purpose of this Request for Proposals (RFP) is for Public Safety Canada (PS) to procure a cloud-based Software-as-a-Service (SaaS) Learning Management System (LMS). This system will support the management, delivery, tracking, reporting, and evaluation of training and learning content for up to 2,300 internal users and 6,000 external users. The LMS aims to enhance the learning experience by providing robust analytics, learner management, and content administration features, ensuring compliance with accessibility standards.

2. Buyer Information:

The issuing organization is:

• Department of Public Safety and Emergency Preparedness (PS)
• Contact Person: Matthew Furlong
• Email: [email protected]
• Phone: 782-640-1351
• Address: Public Safety Canada, 269 Laurier Avenue West, Ottawa, ON, K1A 0P8, Canada.

3. Important Dates:

• Posted Date: September 16, 2025
• Due Date: October 27, 2025, at 2:00 p.m. Eastern Daylight Time (EDT)

4. Key Requirements:

• The LMS must be cloud-based and browser-accessible, with integration capabilities for Microsoft 365 tools.
• It must meet accessibility standards and offer comprehensive analytics, learner management, and content administration functionalities.
• The procurement process consists of a four-stage evaluation:
  1. Submission and Rectification
  2. Virtual Demonstration via Microsoft Teams (interactive and scored)
  3. Trial Access
  4. Financial Evaluation (weighted at 40% of the final score)
• Selection will be based on the highest combined rating of technical merit (60%) and pricing (40%).
• Bids must be submitted electronically to [email protected]. ZIP files will not be accepted, and all financial information should be in a separate attachment.

Additional Notes:

• The LMS contract is expected to be for three years, with the possibility of extending for up to two additional one-year terms.
• There are specific security requirements associated with this opportunity, which bidders must address in their proposals.

This opportunity is ideal for providers offering established LMS solutions and seeking to engage with a major governmental client. Businesses interested in this RFP should thoroughly review all attached documents, especially regarding security requirements, evaluation criteria, and submission instructions.