Credit Reporting and Automated Monitoring Services

Comprehensive Summary of Opportunity

PURPOSE & SCOPE:

• What is being procured/granted?
  The Atlantic Canada Opportunities Agency (ACOA) is seeking Credit Reporting and Automated Monitoring Services.

• Project scope and objectives:
  The objective is to provide ACOA with access to credit reporting services for approximately 1,500 to 2,000 commercial accounts, including domestic and international business databases. The contractor will also implement automated monitoring services to update client credit reports monthly.

BUYER INFORMATION:

• Issuing organization:
  Atlantic Canada Opportunities Agency (ACOA)

• Contact details:
  Gary LeBlanc
  Email: [email protected]

• Important dates:

  • Posted: December 10, 2025
  • Due: January 30, 2026, by 11:00 AM Atlantic Standard Time
  • Performance Period: Contract term until January 31, 2027

MANDATORY REQUIREMENTS:

• Required certifications/registrations:

  • Compliance with Canada’s Code of Conduct for Procurement.
  • Security requirements as specified in the solicitation documents.

• Mandatory qualifications:
  Offerors must provide comprehensive and sufficiently detailed proposals, including pricing, and possess the legal capacity to contract.

• Set-aside requirements:
  This opportunity is open only to Canadian suppliers due to the Policy on Reciprocal Procurement.

• Geographic restrictions or location requirements:
  Must be a Canadian entity.

TECHNICAL REQUIREMENTS:

• Key technical capabilities needed:

  • Access to national and international credit databases.
  • Ability to provide credit investigations, public record searches, and business principal data.

• Specific technologies, methodologies, or approaches required:
  The contractor must supply automated reports in formats such as XML, SQL Server MDF, DBF, CSV, or XLS, with a focus on efficient data integration with ACOA’s systems.

• Deliverables and performance standards:
  Monthly automated updates on client credit reports and notifications on negative occurrences and payment trends.

• Evaluation criteria:
  Will likely include the ability to provide continuous monitoring services and alternative approaches that enhance risk management.

PREFERRED QUALIFICATIONS:

• Nice-to-have certifications or experience:
  Experience with automated tools for loan portfolio monitoring and risk management.

• Preferred qualifications:
  Familiarity with international credit reporting systems and languages (English and French).

• Additional evaluation factors that give competitive advantage:
  Innovative solutions beyond the basic monthly data exchange that enhance user experience and risk alerts.

KEY EVALUATION FACTORS:

• How proposals will be evaluated:
  Emphasis may be placed on the comprehensiveness of the service offering, responsiveness to technical requirements, and pricing structure.

• Past performance requirements:
  Previous experience in credit reporting and monitoring services will likely be considered in the evaluation process.

This structured summary intends to facilitate company matching by highlighting essential criteria and requirements relevant to the ACOA opportunity.