This opportunity has closed
The submission deadline was May 12, 2026. This page is kept for reference purposes.
Virtual second language training services for National Capital Region, Ontario, Quebec and Western regions
AI Summary
PROCUREMENT OVERVIEW
The Canada Revenue Agency (CRA) is seeking to procure virtual second language training services in both French and English for its employees across four regions: the National Capital Region, Ontario, Quebec, and Western Canada (British Columbia, Alberta, Saskatchewan, and Manitoba). The primary objectives of this training are to help CRA employees achieve proficiency levels A, B, or C in reading, writing, and oral communication in their second official language, maintain or improve their language skills, and enable unilingual employees to learn a second language effectively. The training will include full-time and part-time options, group or individual sessions, preparation for Second Language Evaluation (SLE) assessments, and diagnostic testing.
ISSUING ORGANIZATION
The issuing organization is the Canada Revenue Agency (CRA), located in Ottawa, Ontario, Canada. The primary contact for this RFP is Kevin Hailemariam, who can be reached via email at [email protected].
MANDATORY REQUIREMENTS
- Bidders must comply with all requirements outlined in the bid solicitation and meet mandatory evaluation criteria.
- Proposals must be submitted in either English or French.
- Bidders must hold an Ariba Network membership for the contract duration.
- The procurement is open only to Canadian suppliers and applicable trading partners.
- Compliance with the Federal Contractors Program (FCP) for employment equity is required.
TECHNICAL CAPABILITIES
Bidders should demonstrate expertise in providing virtual language training, including:
- Proficiency in both French and English.
- Experience in preparing employees for Second Language Evaluation (SLE) assessments.
- Capability to conduct placement and diagnostic tests.
DELIVERABLES AND PERFORMANCE STANDARDS
The successful contractor will be responsible for:
- Delivering virtual language training sessions as requested.
- Providing diagnostic testing and assessment preparation.
- Meeting any specified performance metrics or service-level agreements as detailed in the bid solicitation.
EVALUATION CRITERIA
Proposals will be evaluated based on a combined rating of technical merit and price. The responsive bid with the highest score will be awarded the contract. Each region will be evaluated separately, and bidders can submit proposals for one or multiple regions.
PREFERRED QUALIFICATIONS
While not mandatory, bidders with the following qualifications may have a competitive advantage:
- Experience in delivering language training to government employees.
- Proven track record of successful language training outcomes.
- Additional certifications in language instruction or educational methodologies.
This summary captures the essential details needed for potential bidders to assess their fit for the CRA's virtual second language training services RFP.
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Documents
Description
Read full description
Amendment No. 008, issued to answer Bidders's questions and amend the RFP document, is available for upload under the Bidding Details tab. Amendment No.009, issue to amend the RFP document, is available for upload under the Bidding Details tab. The Canada Revenue Agency (CRA) intends to enter into up to four contracts for virtual language training, in French and English, on an “as and when requested” basis. The training will support CRA employees to: a) Obtain Level A, B or C proficiency in reading, writing and oral proficiency in their second official language; b) Maintain or improve their second official language; and c) Develop the capacity for unilingual CRA employees to effectively learn English or French as a second official language. This requirement includes: a) Full-time and part-time language training in groups or individually; b) Preparation for Second Language Evaluation (SLE) level C oral interaction assessments; and c) Placement and diagnostic tests The services are for CRA employees located in: Region 1: National Capital Region (NCR) (this region comprises the National Capital Region as defined in the National Capital Act (R.S.C. 1985, c. N-4), which may be accessed at the following site: National Capital Act) https://laws-lois.justice.gc.ca/eng/acts/N-4/page-4.html#docCont Region 2: Ontario (this region comprises the province of Ontario) Region 3: Quebec (this region comprises the province of Quebec) Region 4: Western (this region comprises the provinces of British Columbia, Alberta, Saskatchewan, and Manitoba) The period of any resulting contract(s) will be for two years with three irrevocable options to extend the contract of one-year each. This requirement also includes the option to add, remove, or modify services and locations. Bidders may submit a proposal for any of the four regions. For example, a bidder can bid on either one or all four regions. Each region will be evaluated separately. In the event that a single Bidder is deemed the highest ranked responsive bid for multiple regions, the CRA will award one contract to the winning bidder for the regions where the Contractor is deemed the highest ranked responsive bid. A bid must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria to be declared responsive. The responsive bid with the highest combined rating of technical merit and price will proceed with the conditions precedent to contract award. Virtual training will be ordered on an as and when requested through SAP Ariba, the CRA’s e-procurement platform for ordering, receiving, and reconciling goods and services (internally branded as Synergy 2.0). Therefore, the successful Contractor must hold an Ariba Network (AN) membership for the period of the contract, including any option period if exercised. For more details, please consult Annex F: Synergy 2.0 Solution. Proposal documents and supporting information must be submitted in either English or French. Questions must be directed in writing to the contracting authority via email: [email protected] Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to: Canada Revenue Agency Bid Receiving Unit [email protected] Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA. The CRA reserves the right to negotiate with suppliers on any procurement. There are security requirements associated with this requirement. For additional information, consult the bid solicitation document. The Federal Contractors Program (FCP) for employment equity applies to this procurement. This procurement follows Request for Information (RFI) number: 1000506343 This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.
Additional Information
Source
canadabuys
Status
closed
Procurement Method
Competitive - Open bidding
Procurement Category
Services
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Regions of Opportunity
Canada
Regions of Delivery
British Columbia *Saskatchewan *Ontario (except NCR) *Manitoba *Canada *Quebec (except NCR) *Alberta *National Capital Region (NCR)
Reference Number
cb-490-84645921
Amendment Number
009
Contracting Entity
Canada Revenue Agency (CRA)
Contact Name
Kevin Hailemariam
Contact Email
Contact Country
Canada
Organization City
Ottawa
Organization Province / State
Ontario
Organization Country
Canada
Last Updated
May 12, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is May 12, 2026 (Overdue).
Note: This opportunity has already closed. See similar active opportunities above.
Where can I submit a proposal or get solicitation documents?
You can access the full solicitation documents and submit your proposal at the official source:
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