Core Banking, Custodial, and Pension Payroll Services

PROCUREMENT OVERVIEW

The Canada Mortgage and Housing Corporation (CMHC) is seeking proposals for the provision of three categories of services: Core Banking Services, Custody Services, and Pension Payroll Administration Services for Pensioners. The primary objective is to enhance CMHC's operational capabilities in managing financial transactions, safeguarding assets, and administering pension payments to retirees. The successful proponent will be expected to deliver comprehensive solutions across all three service categories, ensuring compliance with CMHC's standards and regulations.

ISSUING ORGANIZATION

• Organization Name: Canada Mortgage and Housing Corporation (CMHC)
• Location: Ottawa, Ontario, Canada
• Primary Contact: Ryan Lemay
• Email: [email protected]

MANDATORY REQUIREMENTS

Bidders must meet the following criteria to be considered eligible:

• Proven experience in providing Core Banking, Custody, and Pension Payroll Services.
• Compliance with applicable financial regulations and standards.
• No specific certifications or registrations mentioned, but bidders should demonstrate relevant industry qualifications.
• Geographic capability to operate within Canada.

TECHNICAL CAPABILITIES

Proponents must possess expertise in:

• Banking and investment operations.
• Securities custodial services.
• Payroll processing as a service.
• Familiarity with technology and security protocols relevant to financial services.

DELIVERABLES AND PERFORMANCE STANDARDS

Key deliverables include:

• Timely and accurate processing of banking transactions.
• Secure custody of assets and compliance with regulatory requirements.
• Efficient administration of pension payments to retirees.
• Regular reporting and performance metrics to ensure service quality and adherence to SLAs.

PREFERRED QUALIFICATIONS

While not mandatory, the following qualifications may provide a competitive advantage:

• Certifications in relevant financial services standards (e.g., ISO, SOC).
• Demonstrated experience with government or Crown Corporation contracts.
• Advanced technological capabilities in banking and payroll systems.

This summary provides a comprehensive overview for potential bidders to assess their fit for the opportunity presented by CMHC. Bidders should ensure they align their proposals with the mandatory requirements and consider the preferred qualifications to enhance their competitiveness.