Virtual training courses on Business Writing

PROCUREMENT OVERVIEW:

The Department of Employment and Social Development Canada (ESDC) is seeking to procure virtual training courses focused on Business Writing. The primary objective is to enhance the communication skills of ESDC employees, enabling them to effectively present plans, develop proposals, and write reports. The initiative aligns with the Government of Canada’s goal of transforming services to be more user-centric and digital. ESDC requires approximately 60 virtual training sessions, comprising 40 sessions in English and 20 in French, over the next year, with similar projections for subsequent option years.

ISSUING ORGANIZATION:

• Organization: Department of Employment and Social Development Canada (ESDC)
• Location: Gatineau, Quebec, Canada
• Primary Contact: Martine Denis
• Email: [email protected]

MANDATORY REQUIREMENTS:

• Bidders must provide a comprehensive 6-hour training course covering all core topics listed in the Statement of Work.
• Training materials must comply with accessibility standards under EN 301 549, with an option for remediation within nine months without affecting the technical evaluation score.
• All core topics must be included in the participant guide submitted for evaluation.

TECHNICAL CAPABILITIES:

• Bidders should demonstrate expertise in business writing training, including the ability to cover core topics such as report writing, proposal development, and effective communication.
• Familiarity with integrating concepts of Artificial Intelligence (AI) in business writing is required, though hands-on demonstrations of AI tools are not mandated.

DELIVERABLES AND PERFORMANCE STANDARDS:

• Deliver approximately 60 virtual training sessions (40 in English, 20 in French) over the contract period.
• Ensure that all core topics are covered within the training sessions and participant guides.
• Provide materials that meet the development indicators specified in the evaluation grid.

EVALUATION CRITERIA:

Proposals will be evaluated based on a combined highest score for technical merit and price. Bidders must ensure that all core topics are easily identifiable in their submissions, and the use of a topic map or detailed table of contents is encouraged.

PREFERRED QUALIFICATIONS:

• Experience in delivering business writing training to government employees or similar organizations.
• Preferred certifications in training or educational methodologies that enhance the effectiveness of business writing instruction.

This summary captures the essential information for bidders to assess their fit for the opportunity to provide virtual training courses on Business Writing for ESDC.