Question 1

What is "NPP – S5752157 - THS SA – One (1) Computer Application Support. Temporary Help Services against the Supply Arrangement for the National Capital Region (NCR)."?

Accepted Answer

### Summary of Opportunity: NPP – S5752157 - THS SA – One (1) Computer Application Support

**PURPOSE & SCOPE:**
- **Procurement Objective**: The Department of National Defence (DND) is seeking to contract Temporary Help Services in the area of Computer Application Support.
- **Scope**: This involves providing support for computer applications as outlined in the Request for Proposal (RFP).
- **Contract Type**: Temporary Help Services under Supply Arrangement for the National Capital Region (NCR). 
- **Estimated Value**: Not specified in the metadata.

**BUYER INFORMATION:**
- **Issuing Organization**: Department of National Defence (DND)
- **Contact Information**: CFSG(O-G) Temp Help, Email: cfsgo-gtemporaryhelp-gsfco-gdaidetemporaire@forces.gc.ca
- **Important Dates**:
  - **Posted**: December 8, 2025
  - **Due**: December 22, 2025

**MANDATORY REQUIREMENTS:**
- **Certifications/Registrations**: Suppliers must hold qualifications under EN578-172870 in Stream 5 – Computer Services, Category 5.1 – Computer Application Support.
- **Security Clearance**: Resource(s) must have a minimum security level requirement of Secret.
- **Geographic Restrictions**: Services are required for the National Capital Region (NCR).

**TECHNICAL REQUIREMENTS:**
- **Technical Capabilities Needed**: Experience in computer application support is critical.
- **Deliverables**: Specific technical specifications and deliverables are not detailed but will include responsibilities associated with software support.
- **Evaluation Criteria**: Not specified in the metadata, but based on responses to the RFP from qualified suppliers.

**PREFERRED QUALIFICATIONS:**
- **Nice-to-Have**: Previous experience working with similar government contracts or in the defense sector could be beneficial.
- **Additional Factors**: Specific methodologies or technologies that enhance application support may favorably influence evaluations but are not mandatory.

**KEY EVALUATION FACTORS:**
- **Proposal Evaluation**: Proposals will be evaluated based on alignment with the RFP requirements and qualifications as outlined in the mandatory section.
- **Weighting Criteria**: Not explicitly mentioned, but typically includes past performance, technical capability, and responsiveness to the RFP.

This opportunity is specifically targeted at enlisted supply arrangement holders, which includes a list of identified companies invited to submit a proposal. Prospective bidders should ensure they meet all mandatory requirements to qualify for consideration.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is December 22, 2025 (Overdue).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/cb-701-6899038

NPP – S5752157 - THS SA – One (1) Computer Application Support. Temporary Help Services against the Supply Arrangement for the National Capital Region (NCR).

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