Intrusion Alarm System Installation, Monitoring and Maintenance Services for Library Square (LISQ) & EXPO Offices in Vancouver, BC

PROCUREMENT OVERVIEW

The Canada Border Services Agency (CBSA) is seeking proposals for the installation, monitoring, and maintenance of an intrusion alarm system for its offices located at Library Square and the EXPO Building in Vancouver, BC. The project aims to enhance security through a comprehensive alarm system that includes 24/7 monitoring and maintenance services. The core need is to ensure the safety and security of CBSA facilities against unauthorized access and potential threats.

ISSUING ORGANIZATION

The issuing organization is the Canada Border Services Agency (CBSA), located in Ottawa, Ontario, Canada. The primary contact for this RFP is Catrina Santiago, who can be reached at [email protected].

KEY DATES

• Posted Date: May 6, 2026
• Proposal Due Date: June 3, 2026, at 3:00 PM ET
• Mandatory Site Visit: May 13, 2026, at 9:00 AM PT
• Communication Confirmation Deadline: May 12, 2026, at 12:00 PM EDT

MANDATORY REQUIREMENTS

Bidders must meet the following mandatory requirements to be considered eligible:

• Mandatory Site Visit: Attendance at the site visit on May 13, 2026, is required. Bidders must confirm attendance by May 12, 2026, and will be required to sign an attendance sheet.
• Security Requirements: There are unspecified security clearances that must be met, as indicated by the mention of applicable security requirements.
• Proposal Submission: Bids must be submitted exclusively to the specified email address: Bid_Receiving_Unit-Unite_de_Reception_des_Soumissions@cbsa-asfc.gc.ca.

TECHNICAL CAPABILITIES

Bidders should possess expertise in:

• Installation and configuration of intrusion alarm systems.
• Provision of 24/7 monitoring and maintenance services.
• Familiarity with security surveillance and detection technologies.

DELIVERABLES AND PERFORMANCE STANDARDS

Key deliverables include:

• Complete installation and configuration of the intrusion alarm system.
• Ongoing monitoring and maintenance services.
• Compliance with any performance metrics or service-level agreements that may be specified in the final contract.

EVALUATION CRITERIA

Proposals will be evaluated based on the lowest price, with compliance to technical specifications and requirements being critical. Bidders must demonstrate their capability to meet the project’s needs effectively.

PREFERRED QUALIFICATIONS

While not mandatory, bidders with the following qualifications may have a competitive advantage:

• Relevant certifications in security system installation and maintenance.
• Previous experience working with governmental or similar organizations.
• Demonstrated ability to meet stringent security requirements.

This summary provides a comprehensive overview of the RFP for potential bidders to assess their fit for the project.