This opportunity has closed
The submission deadline was June 16, 2026. This page is kept for reference purposes.
Independent Review of the Rehabilitation Service Delivery
AI Summary
PROCUREMENT OVERVIEW:
Veterans Affairs Canada (VAC) is seeking an independent contractor to conduct a comprehensive, evidence-based review of its Rehabilitation Services and Vocational Assistance Program (RSVP) service delivery model. The primary objective is to assess the effectiveness of the current model in achieving its goals of enhancing veterans' health, functioning, and capacity to return to work through medical, psychosocial, and vocational rehabilitation services. The review should identify specific areas for improvement to optimize service delivery.
ISSUING ORGANIZATION:
The issuing organization is the Department of Veterans Affairs (VAC), located in Charlottetown, Prince Edward Island, Canada. The primary contact for this RFP is Susan O'Brien, who can be reached at [email protected].
MANDATORY REQUIREMENTS:
Bidders must meet the following mandatory requirements:
- Must be a qualified Supply Arrangement Holder under E60ZT-16TSSB, Tier 1, for Business consulting/change management services.
- Must hold a valid Designated Organization Screening (DOS) and ensure that personnel requiring access to PROTECTED information have a valid Reliability Status.
- Must comply with non-disclosure agreements for employees and subcontractors before accessing sensitive information.
- Must not create or appear to create a conflict of interest or unfair advantage in future solicitations.
TECHNICAL CAPABILITIES:
Bidders should possess expertise in business consulting and change management, particularly in the context of rehabilitation services. Familiarity with evidence-based evaluation methodologies and experience in assessing service delivery models in health or vocational rehabilitation settings are critical.
PREFERRED QUALIFICATIONS:
While not mandatory, bidders with prior experience in conducting similar evaluations for government or health organizations will have a competitive advantage. Additional preferred qualifications may include relevant certifications in project management or consulting.
This summary provides a comprehensive overview of the RFP, highlighting the essential information for potential bidders to assess their fit for the opportunity.
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Description
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Veterans Affairs Canada (VAC) provides rehabilitation services to eligible Veterans through a contracted service delivery model designed to increase independence by improving health, functioning, and capacity to return to work, through medical, psychosocial, and vocational rehabilitation services. VAC requires the services of a Contractor to produce an independent, evidence-based, decision-enabling review of the Rehabilitation Services and Vocational Assistance Program (RSVP) contract Service delivery model. The review must evaluate the extent to which the model is achieving its intended objectives and identify specific improvements that can be made to enhance service delivery. Special Comments: Because the Work to be performed under this Contract may involve access to privileged, confidential or non-public information, and may result in findings, analysis or recommendations that could inform future requirements, solicitation documents, evaluation criteria, procurement strategies or contract management decisions related to the Rehabilitation Services and Vocational Assistance Program, the RSVP Contract, or any successor rehabilitation service delivery model, the Contractor acknowledges that Canada may determine that the Contractor is ineligible to bid, either as a prime contractor or subcontractor, on any future solicitation where the Contractor’s work under this Contract creates or appears to create a real, potential or apparent conflict of interest or unfair advantage. The Contractor also agrees not to advise any third party in relation to such a solicitation where doing so could create, or appear to create a real, potential or apparent conflict of interest or unfair advantage, and acknowledges that such third party may also become ineligible to bid. The Contractor must obtain from its employee(s) or subcontractor(s) a completed and signed non-disclosure agreement and provide it to the Contracting Authority before they are given access to information by or on behalf of Canada in connection with the Work. Inquiries: Inquiries regarding this Request for Proposal (RFP) requirement must be submitted to the Contracting Authority named above. RFP documents will be e-mailed directly by the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “CANADABUYS.CANADA.CA” ” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language. NOTE: The Task and Solutions Professional Services (TSPS) Method of Supply is subject to quarterly refresh cycles. If you wish to find out how you can be a “Qualified SA Holder”, please contact [email protected]
Additional Information
Source
canadabuys
Status
closed
Procurement Method
Competitive - Selective tendering
Procurement Category
Services
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Regions of Opportunity
Canada
Regions of Delivery
Canada
Reference Number
cb-432-50770134
Amendment Number
000
Contracting Entity
Department of Veterans Affairs (VAC)
Contact Name
Susan O'Brien
Contact Email
Contact Phone
+19023148488
Contact Country
Canada
Organization City
Charlottetown
Organization Province / State
Prince Edward Island
Organization Country
Canada
Last Updated
June 16, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is June 16, 2026 (Overdue).
Note: This opportunity has already closed. See similar active opportunities above.
Where can I submit a proposal or get solicitation documents?
You can access the full solicitation documents and submit your proposal at the official source:
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