Question 1

What is "Washroom Attendant Program Services Agreement Extension"?

Accepted Answer

**PROCUREMENT OVERVIEW:**  
The City of Vancouver is seeking to extend its Washroom Attendant Program Services Agreement with the Overdose Prevention Society Vancouver. The primary objective of this program is to provide washroom attendant services at Pigeon Park and potentially other support services. The initiative aims to enhance public health and safety by ensuring clean and accessible washroom facilities in the area.

**ISSUING ORGANIZATION:**  
City of Vancouver  
Vancouver, British Columbia, Canada  
Primary Contact: Kseniia Marko  
Email: Kseniia.Marko@vancouver.ca

**KEY DATES:**  
- Posted Date: March 24, 2026  
- Proposal Due Date: April 6, 2026  
- Performance Period: January 1, 2026, to December 31, 2026  
- Option to renew based on operational requirements and funding availability.

**CONTRACT DETAILS:**  
The contract type is not explicitly stated, but it is likely to be a firm-fixed-price agreement based on the nature of the services. The estimated value of the contract extension is approximately unspecified but is expected to be aligned with the operational needs of the Washroom Attendant Program. The contract includes an option for renewal.

**MANDATORY REQUIREMENTS:**  
- Bidders must demonstrate prior experience in providing similar washroom attendant or public health services.  
- There are no specific certifications or registrations mentioned, nor are there set-aside restrictions or geographic limitations noted in the provided information.  
- Minimum years of experience or past performance requirements are not explicitly stated.  
- No bonding or insurance requirements are detailed in the opportunity.

**TECHNICAL CAPABILITIES:**  
While specific technical skills are not outlined, bidders should possess expertise in public health service delivery, particularly in maintaining cleanliness and safety in public washroom facilities. Familiarity with community health initiatives may also be beneficial.

**DELIVERABLES AND PERFORMANCE STANDARDS:**  
The key deliverables include the provision of washroom attendant services at Pigeon Park and potentially other locations. Performance standards may include cleanliness metrics, response times to maintenance requests, and overall user satisfaction, although specific metrics are not detailed in the opportunity.

**EVALUATION CRITERIA:**  
The evaluation criteria for proposals have not been explicitly stated. However, it can be inferred that factors such as technical approach, past performance, and cost will likely play a significant role in the assessment process. The evaluation may lean towards a best-value approach rather than strictly lowest-price technically acceptable.

**PREFERRED QUALIFICATIONS:**  
Preferred qualifications are not explicitly listed, but bidders with experience in community health services, particularly in urban settings, may have a competitive advantage. Additional capabilities in stakeholder engagement and public service delivery could also be favorably viewed.

In summary, bidders interested in this opportunity should focus on demonstrating relevant experience, understanding the community health context, and outlining their approach to delivering high-quality washroom attendant services.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is April 6, 2026 (2 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/bc226942

Washroom Attendant Program Services Agreement Extension

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