Question 1

What is "Inmate Purchasing Plan"?

Accepted Answer

### Summary of Inmate Purchasing Plan Opportunity

1. **Purpose**:  
The primary aim of this opportunity is to establish a business account agreement with an e-commerce supplier for facilitating the purchasing of personal property by inmates within Correctional Service Canada (CSC) institutions. The initiative seeks to standardize the selection of items available for purchase, enhance operational efficiencies, and ensure consistent availability of approved items at regulated prices across different institutions.

2. **Buyer Information**:  
The opportunity is issued by **Correctional Service Canada (CSC)**. Interested parties can direct inquiries and submit statements of capabilities to:
   - **Contact Person**: Stéphanie Gigoux  
   - **Address**: 340 Laurier Avenue West, Ottawa, ON, K1A 0P9  
   - **Email**: [Stephanie.Gigoux@csc-scc.gc.ca](mailto:Stephanie.Gigoux@csc-scc.gc.ca)

3. **Important Dates**:  
   - **Posted Date**: June 28, 2024  
   - **Closing Date**: December 31, 2100

4. **Key Requirements**:  
Interested suppliers must demonstrate fulfillment of the following key requirements:
   - **E-commerce Experience**: Must have operated an e-commerce business for the past five years, offering platforms for online orders and credit card payments.
   - **Customer Service**: Capability to provide email and telephone support, including toll-free numbers for queries related to returns and account management.
   - **Order and Delivery System**: An efficient order management and tracking system along with a quality assurance process must be in place. Capabilities for nationwide delivery to listed CSC institutions are also necessary.
   - **Centralized Business Account**: Provision of a free, centralized business account that allows authorized CSC personnel to order approved items from a designated e-commerce platform 24/7. The e-commerce platform must enable specific functionalities including unique user identification, order confirmation, and bilingual customer support services.
   - **Sustainability Requirements**: If printed materials are required, they must be double-sided, black and white, and made from recycled content, adhering to sustainability standards.

Suppliers can signal their interest by submitting a statement of capabilities by the closing date, provided they demonstrate compliance with the outlined requirements, which include specific goods available for purchase as listed in the attached document.

### Conclusion:
This opportunity is significant for businesses in the e-commerce sector that meet the stated requirements and are interested in a government contract aimed at supporting inmate purchasing processes.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is December 31, 2100 (27345 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/cb-113-62180206

Inmate Purchasing Plan

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