Question 1

What is "Access Control and Intrusion Detection Services"?

Accepted Answer

**Opportunity Summary: Access Control and Intrusion Detection Services**

**Issuing Organization:** Canada Revenue Agency (CRA)  
**Location:** Ottawa, Ontario, Canada  
**Contact:** Timothy Berg (timothy.berg@cra-arc.gc.ca)

**Important Dates:**  
- **Posted Date:** February 4, 2026  
- **Proposal Due Date:** March 16, 2026  
- **Performance Period:** Three years with an option for four one-year extensions.

**Contract Type:** Single contractor agreement for technical support, installation, and maintenance services.  
**Estimated Value:** Minimum contract commitment of $250,000 CAD over the entire period, including any extension.

**Project Scope and Objectives:**  
The CRA seeks a contractor to provide parts and labour for its Integrated Security System (ISS) across Canada. This includes technical support, programming, installation, and maintenance for the transition from existing Digital Security Controls (DSC) Intrusion Detection Systems and Kantech Access Control to a unified Kantech system.

**Mandatory Qualifications:**  
- Must be a Canadian supplier or a supplier of an applicable trading partner.  
- Compliance with Canadian security requirements associated with this procurement.  
- Submission of proposals in English or French, via Connect service with prescribed methods.

**Set-Aside Requirements:**  
- Subject to the Federal Contractors Program (FCP) for employment equity.

**Geographic Restrictions:**  
- Open only to suppliers located in Canada.

**Key Technical Capabilities Needed:**  
- Expertise in access control and intrusion detection systems, specifically Kantech technology.
- Capability to provide on-site and off-site labour services.
  
**Specific Technologies or Methodologies Required:**  
- Experience with the Kantech Intrusion/Access Control systems and integration with existing technologies.

**Deliverables and Performance Standards:**  
- On-demand provision of parts and labour services, with adherence to performance standards defined in the bid solicitation. Timely response and quality maintenance of security systems are critical.

**Evaluation Criteria:**  
- Bids will be evaluated based on a combination of technical merit and price. Only bids that comply with mandatory proposal requirements will be considered responsive.

**Preferred Qualifications for Competitive Advantage:**  
- Proven track record in the implementation and maintenance of integrated security systems.
- Familiarity with CRA's operational requirements and standards.

Proposal submissions must comply with stipulated instructions, with no direct email bids accepted. Interested bidders should contact the contractor authority for inquiries via email.

This summary serves as a comprehensive overview for organizations looking to match their capabilities against this procurement opportunity. Interested parties are encouraged to review the bid solicitation documents for further detail.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is March 16, 2026 (12 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/cb-386-17059968

Access Control and Intrusion Detection Services

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