ACAN-NRCan Nuvis Techonologies Inc. Support
WHAT: Support for the existing wildfire camera detection system, including maintenance and support for Wildfire Guardian Software (diagnostics, troubleshooting, administrator support, software upgrades) and hardware support (annual preventative maintenance, seasonal startup and shutdown, corrective ...
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Description
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The Petawawa Research Forest (PRF) is a 10,000-hectare (ha) research forest located in Chalk River, Ontario. The land, which the PRF is on, is owned by the Canadian Department of National Defence (DND), Garrison Petawawa, however, under a joint memorandum of understanding (MOU) the PRF is staffed and operated by Natural Resources Canada (NRCan). Under this MOU, NRCan is responsible for wildfire detection for the entire property, approximately 30,000 ha’s. To date, fire detection on the property has been conducted using two fire towers with cupola’s (27.5 and 38.5 metres tall) staffed with personnel who visually detect fires/smoke and biangulate the location. In 2018, the 38.5-METRE-TALL tower was decommissioned limiting our ability to detect fire on the property. There is also a radio tower located on PRF property. This tower, referred to as the “Radio Tower”, has not been used for fire detection in the past. However, this tower has electrical power, which supplies power to the radio repeater that is currently on the Radio Tower. The Radio Tower can have more than one piece of equipment attached to its structure (i.e. the radio repeater will remain on the Radio Tower) and is a suitable location for a fire detection camera. NRCan was able to replace the existing fire detection system in 2022 by way of installing two optical camera sensor systems with fire detection monitoring software by Nuvis Technologies Inc. The objective of this requirement is to renew hardware and software support for the existing wildfire camera detection system. The work will involve the following: Support for Wildfire Guardian Software: 1. Support and maintenance of the existing software environment 2. Diagnostics and troubleshooting of bugs or software issues 3. Administrator support 4. Software upgrades as they are available Hardware Support for all equipment: 1. annual preventative maintenance; 2. seasonal startup and shutdown; and 3. corrective maintenance labour.
Additional Information
Source
canadabuys
Status
open
Procurement Method
Advance contract award notice
Procurement Category
*SRV
Selection Criteria
Not applicable
Regions of Opportunity
*World
Regions of Delivery
*National Capital Region (NCR)
Reference Number
cb-596-58542580
Amendment Number
000
Contracting Entity
Department of Natural Resources (NRCan)
Contact Name
Samantha Tavernese
Contact Email
Contact Phone
+19053795235
Contact Country
Canada
Organization City
Ottawa
Organization Province / State
Ontario
Organization Country
Canada
Last Updated
October 14, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is October 28, 2026 (14 days left).
Where can I submit a proposal or get solicitation documents?
You can access the full solicitation documents and submit your proposal at the official source:
Visit Official SourceAI Summary
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WHAT: Support for the existing wildfire camera detection system, including maintenance and support for Wildfire Guardian Software (diagnostics, troubleshooting, administrator support, software upgrades) and hardware support (annual preventative maintenance, seasonal startup and shutdown, corrective maintenance).
BUYER: Department of Natural Resources (NRCan), Ottawa, Ontario, Canada. Contact: Samantha Tavernese ([email protected]).
GEOGRAPHY: Place of Performance: National Capital Region (NCR).
DATES: Posted: 2026-10-13; Closing Date: 2026-10-28T14:00:00+00:00.
INDUSTRY/DOMAIN: Software maintenance and support, Information Technology Service Delivery.
MANDATORY QUALS: Not applicable.
SPECS & CAPABILITIES: Expertise in wildfire detection systems and software maintenance.
CONTRACT: Procurement Method: Advance contract award notice. Status: open.
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