Question 1

What is "Inmate Purchasing Plan"?

Accepted Answer

### Summary of Opportunity: Inmate Purchasing Plan

1. **Purpose**:  
The Correctional Service of Canada (CSC) seeks to establish a business account agreement with a pre-identified supplier to facilitate an e-commerce platform for inmate personal property purchasing within CSC institutions. The initiative aims to increase efficiency in transactions, ensure equal access to standardized items across all institutions, and enhance safety in correctional environments. While this notice does not involve contract awards, it allows other suppliers to submit statements of capabilities to join a potential supplier list.

2. **Buyer Information**:  
- **Organization**: Correctional Service of Canada (CSC)  
- **Contact Person**: Darryl Singh  
- **Address**: 340 Laurier Avenue West, Ottawa, ON, K1A 0P9  
- **Email**: Darryl.Singh@csc-scc.gc.ca

3. **Important Dates**:  
- **Posted Date**: November 15, 2021  
- **Due Date for Statements of Capabilities**: December 31, 2100

4. **Key Requirements**:  
Interested suppliers must submit a statement of capabilities demonstrating that they meet the following essential criteria:
   - Operated an e-commerce platform for at least five years, including:
     - Online ordering and credit card payment capabilities.
     - Customer service support via email and telephone.
     - Quality assurance and returns process.
     - Order management and tracking systems.
   - Ability to deliver pre-approved items to all CSC institutions nationwide.
   - Provide a centralized business account for CSC personnel with specified functionalities, including 24/7 access, user authentication, detailed order confirmations, returns policies, and bilingual (English and French) support materials.
  
In addition, the supplier must adhere to specific constraints, such as performing work in both English and French and being prepared for potential lockdowns or security delays at institutions. The pre-identified supplier for this opportunity is Amazon Canada, located at 410 Terry Avenue North, Seattle, WA.

This initiative does not involve any payments from CSC as all purchases are made using inmate funds, ensuring no cost to the Canadian government. Suppliers interested in this opportunity are encouraged to demonstrate their qualifications by the closing date mentioned above.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is December 31, 2100 (27344 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/PW-21-00974352

Inmate Purchasing Plan

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