Question 1

What is "Digital Display Unit Installation – Ontario Region In-Person Network Expansion"?

Accepted Answer

**Summary: Digital Display Unit Installation – Ontario Region In-Person Network Expansion**

**Procurement Overview:**
The Government of Canada, specifically the Employment and Social Development Canada (ESDC), is seeking proposals for the installation of pre-purchased Digital Display Units (DDUs) within selected Service Canada Centres (SCCs) and Service Delivery Hubs (SDHs) located in Ontario, Canada. This initiative aims to enhance client communication and engagement through dynamic, site-specific messaging.

**Project Scope and Objectives:**
- **Objective:** Install DDUs across designated SCCs and SDHs in Ontario to improve client communication and engagement.
- **Scope:** The project builds upon prior deployments and aligns with regional priorities for delivering scalable, accessible, and bilingual content.

**Issuing Organization and Contact Information:**
- **Organization:** Employment and Social Development Canada
- **Location:** Gatineau, Quebec, Canada
- **Contact:** Nancy Trepanier  
  **Email:** nc-solicitations-gd@hrsdc-rhdcc.gc.ca

**Important Dates:**
- **Posted Date:** January 30, 2026
- **Proposal Due Date:** February 23, 2026, at 4:00 PM EST
- **Contract Performance Period:** Estimated from March 2, 2026, to March 31, 2026

**Contract Type and Value:**
- **Contract Type:** One contract will be awarded.
- **Estimated Value:** Not explicitly stated.

**Required Certifications/Registrations:**
- Bidders must adhere to security requirements outlined in ANNEX D of the RFP.
- Compliance with the Ineligibility and Suspension Policy is mandatory.

**Mandatory Qualifications:**
- Bidders must demonstrate capability to fulfill security requirements.
- Additional details on security screening and clauses can be found on the Public Works and Government Services Canada website.

**Geographic Restrictions:**
- The project targets the Ontario region of Canada specifically.

**Key Technical Capabilities Needed:**
- Experience with installation and integration of digital display technologies.
- Familiarity with bilingual content delivery systems.

**Deliverables and Performance Standards:**
- Successful installation of DDUs as specified in the Statement of Work included in the RFP.
- Deliver dynamic content that meets the established guidelines for accessibility and scalability.

**Evaluation Criteria:**
- Proposals will be evaluated based on adherence to the submission instructions, completeness of bids, technical capability, security compliance, and overall responsiveness to the requirements.

**Preferred Qualifications for Competitive Advantage:**
- Experience with past projects involving digital display installations or similar technologies.
- Proven track record of successful, on-time project execution.

**Proposal Evaluation Process:**
- Proposals will undergo a comprehensive review considering the criteria outlined in Part 4 of the RFP. Bidders can request a debriefing on the results post-evaluation.

This summary provides a clear overview of the opportunity and the requirements for potential bidders, facilitating effective company matching based on the outlined criteria.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is February 23, 2026 (6 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/cb-120-42501254

Digital Display Unit Installation – Ontario Region In-Person Network Expansion

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