This opportunity has closed
The submission deadline was August 26, 2025. This page is kept for reference purposes.
Retender - TSPS Customer Relationship Manager (CRM) Specialist
Summary of Opportunity: Retender - TSPS Customer Relationship Manager (CRM) Specialist Purpose: The primary objective of this Request for Proposal (RFP) is to procure the services of one intermediate specialist in Information/Records Management/Recordkeeping. The selected contractor will work in a p...
Read full summaryActions
Create a free account to analyze this opportunity, get daily notifications, and win more bids with Narwin.ai
Documents
Description
This is a retender of solicitation 84084-24-0073 2.11 Information/Records Management/Recordkeeping Specialist – Intermediate Region: Remote/Virtual Access The Canada Energy Regulator (CER) has a requirement for one (1) intermediate Information / Records Management / Recordkeeping resource in a part-time capacity to support maintenance of its existing Customer Relationship Management (CRM) tool, develop custom views and reports of engagement data as required, coach CRM users, and propose system enhancements to support business needs.
Additional Information
Amendment Number
002
Contact Info Address Line
517 Tenth Avenue SW, Suite 210
Contact Info City
Calgary
Contact Country
Canada
Contact Info Email
Contact Info Name
Erin Ort
Contact Info Phone
+14039198168
Contact Info Postal Code
T2R 0A8
Contact Info Province
Alberta
Contracting Entity Name
Canada Energy Regulator (CER)
Created
October 1, 2025
Is Public
true
Organization Address City
Calgary
Organization Country
Canada
Organization Address Line
517 Tenth Avenue SW, Suite 210
Organization Address Postal Code
T2R 0A8
Organization Address Province
Alberta
Procurement Category
*SRV
Procurement Method
Competitive - Selective tendering
Reference Number
cb-815-84674557
Regions Of Delivery
*Calgary
Regions Of Opportunity
*Canada
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Source
canadabuys
Source Record ID
cb-815-84674557_002
Source System
canadabuys
Status
closed
Status En
Open
Summary Updated At
October 19, 2025
Tender Closing Date
August 26, 2025
Last Updated
August 17, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is August 26, 2025 (Overdue).
Note: This opportunity has already closed. See similar active opportunities above.
AI Summary
Summary of Opportunity: Retender - TSPS Customer Relationship Manager (CRM) Specialist
Purpose: The primary objective of this Request for Proposal (RFP) is to procure the services of one intermediate specialist in Information/Records Management/Recordkeeping. The selected contractor will work in a part-time capacity to maintain the Canada Energy Regulator’s (CER) existing Customer Relationship Management (CRM) tool, create tailored views and reports of engagement data, coach users, and suggest improvements to align the system with operational needs.
Buyer Information: The opportunity is issued by the Canada Energy Regulator (CER). The main point of contact is:
- Name: Erin Ort
- Email: [email protected]
- Phone: 403-919-8168
Important Dates:
- Posted Date: July 31, 2025
- Due Date for Proposals: August 26, 2025
- Proposed Contract Period: October 1, 2025, to June 30, 2027
Key Requirements:
- The contractor must be an intermediate-level specialist in Information/Records Management and possess capability in CRM systems.
- Responsibilities include maintaining the CRM tool, developing custom reports, coaching users, and proposing enhancements.
- Candidates must hold a Reliability Clearance for security purposes.
- The estimated effort required for this contract is 276 days.
- Only qualified Supply Arrangement Holders under E60ZT-18TSPS who are Tier 1, Intermediate level, and based in the Calgary Region are invited to bid.
This opportunity presents a targeted request aimed at enhancing CER’s CRM capabilities, emphasizing the need for a candidate with experience in information management and user training. Interested businesses should ensure they meet security and qualification criteria to participate in the bidding process.
Narwin.ai is a great way to find government contracts and opportunities. Disclaimer: This bid/tender/opportunity information is presented as is and may be incorrect at times. Please read the tender documents carefully before finalizing bids. We do not accept any responsibility and cannot be held legally liable for any inaccuracies.