Service Maintenance and Inspection Agreement including Alarm Monitoring

BUYER INFORMATION:

• Issuing organization: Natural Sciences and Engineering Research Council of Canada (NSERC), in collaboration with the Social Sciences and Humanities Research Council of Canada (SSHRC).
• Contact details: Lisa Lacasse-Sicard; Email: [email protected]
• Important dates:
  • Posted: November 27, 2025
  • Due: December 23, 2025, at 2:00 p.m. (EST)
  • Performance Period: February 1, 2026, to January 31, 2031

TECHNICAL REQUIREMENTS:

• Key technical capabilities needed: Experience in service maintenance, alarm monitoring, and support for CCTV and access control systems.
• Specific technologies, methodologies, or approaches required: Expertise in security systems and barrier optical turnstiles; ability to provide comprehensive 24/7 monitoring services.
• Deliverables and performance standards: Must ensure timely monitoring, inspections, and repairs without any downtimes.
• Evaluation criteria: Evaluation will include technical capability, past performance, and compliance with solicitation requirements.

PREFERRED QUALIFICATIONS:

• Nice-to-have certifications or experience: Additional certifications related to security systems or environmental management are favorable.
• Preferred qualifications: Demonstrated experience in similar contracts or governmental projects can provide a competitive edge.
• Additional evaluation factors: Sustainability practices or alignment with Canada’s net-zero greenhouse gas emissions initiatives may enhance proposal competitiveness.

This summary provides a structured overview of the opportunity while highlighting key areas for company matching, ensuring clarity between mandatory and preferred requirements.