Credit Reporting and Automated Monitoring Services

PURPOSE & SCOPE:

• What is being procured/granted?: The Atlantic Canada Opportunities Agency (ACOA) is procuring Credit Reporting and Automated Monitoring Services for commercial businesses and individuals on national and international databases.
• Project scope and objectives: The scope includes providing credit reporting services (verification of trade and bank references, public record searches, and business principal data), and automated continuous monitoring services that update client credit reports monthly.
• Contract type and estimated value: The solicitation does not specify an estimated value. The contract will span from contract award until January 31, 2027.

BUYER INFORMATION:

• Issuing organization: Atlantic Canada Opportunities Agency (ACOA)
• Contact details: Gary LeBlanc ([email protected])
• Important dates:
  • Posted: December 10, 2025
  • Due: January 5, 2026, at 12:00 PM AST
  • Performance period: January 31, 2027

MANDATORY REQUIREMENTS:

• Required certifications/registrations: Offerors must comply with Canada's Code of Conduct for Procurement and may need to provide proof of legal capacity to contract.
• Mandatory qualifications: Offerors must demonstrate the ability to provide credit investigation and reporting services in both English and French.
• Geographic restrictions: Only Canadian suppliers may submit offers, in compliance with the Policy on Reciprocal Procurement.

TECHNICAL REQUIREMENTS:

• Key technical capabilities needed: Must provide access to robust credit reporting systems, both online and offline, with features such as trade references verification, collection claims tracking, and bankruptcy information.
• Specific technologies/methodologies: Requires the capacity to deliver updates in XML, SQL Server MDF, DBF, CSV, or XLS formats.
• Deliverables and performance standards: Monthly automation of updates and continuous monitoring with detailed reporting on client payment history, legal matters, and risk indicators.

PREFERRED QUALIFICATIONS:

• Nice-to-have certifications or experience: Experience in providing similar services to government agencies or large corporations is preferred.
• Preferred qualifications: Business intelligence tools that enable real-time monitoring and alerts for clients on changes in risk profiles.

KEY EVALUATION FACTORS:

• How proposals will be evaluated: Proposals will be assessed based on compliance with technical and operational requirements, ability to meet service timeliness, and capability to provide detailed monitoring reports.
• Past performance requirements: Prior experience providing credit reporting and monitoring services will be a significant evaluation criterion.

This structured summary highlights the essential aspects of the opportunity while providing clear distinctions between mandatory and preferred requirements, facilitating a precise company matching assessment.