Question 1

What is "IM/IT Professional services - FileMaker"?

Accepted Answer

**PURPOSE & SCOPE:**
- **What is being procured/granted?**  
  Professional services for the continued effectiveness, stability, and evolution of the Claris FileMaker platform utilized by the Administrative Tribunals Support Service of Canada (ATSSC).

- **Project scope and objectives:**  
  The project aims to provide ongoing support, maintenance, and enhancement for the FileMaker system to ensure optimal performance, user needs accommodation, and compliance with IT and security standards.

- **Contract type and estimated value:**  
  The contract type is not explicitly stated; estimated value is not provided.

**BUYER INFORMATION:**
- **Issuing organization:**  
  Administrative Tribunals Support Service of Canada (ATSSC).

- **Contact details:**  
  Veronica Ross, Email: veronica.ross@tribunal.gc.ca.

- **Important dates:**  
  - Posted: January 5, 2026  
  - Due: January 20, 2026

**MANDATORY REQUIREMENTS:**
- **Required certifications/registrations:**  
  Suppliers must complete Indigenous Business certification in the CPSS and register on the Indigenous Business Directory (IBD).

- **Mandatory qualifications (must-have):**  
  Must be a holder of the Tier 1 TBIPS Supply Arrangement for specified roles.

- **Set-aside requirements:**  
  This opportunity is set aside for Indigenous businesses under the Federal Government's Procurement Strategy for Indigenous Business (PSIB).

- **Geographic restrictions or location requirements:**  
  Services are required within the National Capital Region.

**TECHNICAL REQUIREMENTS:**
- **Key technical capabilities needed:**  
  Expertise in Claris FileMaker and related business functions.

- **Specific technologies, methodologies, or approaches required:**  
  Professional services related to application software development, programming, testing, business analysis, and project management.

- **Deliverables and performance standards:**  
  Continued support, maintenance, and enhancements to the FileMaker platform.

- **Evaluation criteria:**  
  Not specified within the provided information.

**PREFERRED QUALIFICATIONS:**
- **Nice-to-have certifications or experience:**  
  Experience with government IT environments and compliance with Government of Canada IT and security standards.

- **Preferred qualifications (not mandatory):**  
  Familiarity with various roles including Application Software/Architect, Programmer/Software Developer, Tester, Business Analyst, and Project Manager.

- **Additional evaluation factors that give competitive advantage:**  
  Past performance and expertise in providing similar professional services to governmental organizations.

**KEY EVALUATION FACTORS:**
- **How proposals will be evaluated:**  
  Not specified in the provided information.

- **Weighting of different criteria:**  
  Not specified in the provided information.

- **Past performance requirements:**  
  Emphasis on maintaining compliance with IT and security standards within the context of federal government procurement.

This summary encapsulates essential details relevant for assessing alignment with this opportunity.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is January 20, 2026 (7 days left).

IM/IT Professional services - FileMaker

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