Question 1

What is "Virtual second language training services for National Capital Region, Ontario, Quebec and Western regions"?

Accepted Answer

**PROCUREMENT OVERVIEW:**  
The Canada Revenue Agency (CRA) is seeking to procure virtual second language training services in both French and English for its employees across four regions: the National Capital Region (NCR), Ontario, Quebec, and Western Canada (British Columbia, Alberta, Saskatchewan, and Manitoba). The objective is to enhance employees' proficiency in their second official language, achieving levels A, B, or C in reading, writing, and oral communication. The training will also support unilingual employees in learning English or French effectively. Services include full-time and part-time training, preparation for Second Language Evaluation (SLE) assessments, and diagnostic testing.

**ISSUING ORGANIZATION:**  
Canada Revenue Agency (CRA)  
Location: Ottawa, Ontario, Canada  
Primary Contact: Kevin Hailemariam  
Email: kevin.hailemariam@cra-arc.gc.ca

**KEY DATES:**  
- Posted Date: March 6, 2026  
- Proposal Due Date: April 28, 2026, at 14:00  
- Anticipated Award Date: Not specified  
- Performance Period: Two years, with three one-year irrevocable options to extend.

**CONTRACT DETAILS:**  
The contract type is unspecified but is likely to be a firm-fixed-price or time-and-materials contract based on the nature of the training services. The estimated contract value is not mentioned. Bidders may submit proposals for any of the four regions, and each region will be evaluated separately.

**MANDATORY REQUIREMENTS:**  
- Bidders must comply with all requirements outlined in the bid solicitation.  
- Must hold an Ariba Network (AN) membership for the duration of the contract.  
- Proposals must be submitted in either English or French.  
- Bidders must not use their own licensing agreement for the Connect service to initiate conversations with CRA.  
- Compliance with the Federal Contractors Program (FCP) for employment equity.  
- Open only to Canadian suppliers and applicable trading partners.

**TECHNICAL CAPABILITIES:**  
Bidders should demonstrate expertise in delivering virtual language training, including the ability to conduct diagnostic assessments and prepare employees for SLE level C oral interaction assessments. Familiarity with SAP Ariba for procurement processes is essential.

**DELIVERABLES AND PERFORMANCE STANDARDS:**  
Key deliverables include the provision of language training sessions (both group and individual), diagnostic testing, and preparation for SLE assessments. Performance metrics will likely include employee proficiency improvements and satisfaction ratings, although specific metrics are not detailed.

**EVALUATION CRITERIA:**  
Proposals will be evaluated based on the highest combined rating of technical merit and price. Bidders must meet all mandatory evaluation criteria to be considered responsive.

**PREFERRED QUALIFICATIONS:**  
While not mandatory, bidders with experience in government contracts, proven success in language training programs, and certifications in language instruction may have a competitive advantage in the evaluation process.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is April 28, 2026 (25 days left).

Virtual second language training services for National Capital Region, Ontario, Quebec and Western regions

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