This opportunity has closed
The submission deadline was April 20, 2026. This page is kept for reference purposes.
Facilitation services for the delivery of multiple virtual training courses to the Employment and Social Development of Canada (ESDC) Call Centre employees.
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Description
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ESDC requires the professional services of the Contractor’s training facilitators to support the development of employees’ skills working in a call centre, section 60.02 of the Program and Administrative Services (PA) Collective Agreement states that all call centre employees shall be provided the opportunity to participate in at least one (1) day of facilitated training on crisis intervention. In addition, all call centre employees shall be provided the opportunity to participate in a minimum of two (2) days training annually on matters related to working in a call centre, such as training to reinforce coping skills.
Additional Information
Source
canadabuys
Status
closed
Procurement Method
Competitive - Selective tendering
Procurement Category
Services
Selection Criteria
Lowest Price
Regions of Opportunity
National Capital Region (NCR)
Regions of Delivery
National Capital Region (NCR)
Reference Number
cb-94-30853326
Amendment Number
000
Contracting Entity
Department of Employment and Social Development (ESDC)
Contact Name
Michelle Pauzé
Contact Email
Organization City
Gatineau
Organization Province / State
QC
Organization Country
Canada
Last Updated
April 20, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is April 20, 2026 (Overdue).
Note: This opportunity has already closed. See similar active opportunities above.
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