This opportunity has closed
The submission deadline was June 2, 2026. This page is kept for reference purposes.
Interactive Voice Response (IVR) System - Customer Support
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SkilledTradesBC's Customer Support Team manages inbound and outbound calls related to client inquiries, requests for assistance, and issue resolution. The organization is exploring modern, cloud-based telephony solutions to improve system reliability, enhance call handling efficiency, and provide better tools for customer service representatives, including call recording, reporting, and integration with existing systems. Interested parties can refer to the attached BC Bid Vendor Communication for instruction on downloading the documents.
Additional Information
Source
canadabuys
Type
RFP
Status
closed
Regions of Opportunity
BC
Regions of Delivery
BC
Reference Number
bc202601250
Contact Name
Cheryl Lee
Contact Email
Contact Country
Canada
Organization City
Richmond
Organization Province / State
BC
Organization Country
Canada
Last Updated
October 31, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is June 2, 2026 (Overdue).
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