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Virtual second language training services for National Capital Region, Ontario, Quebec and Western regions

Canada Revenue Agency (CRA)
CanadaBuys Posted: March 6, 2026

AI Summary

PROCUREMENT OVERVIEW

The Canada Revenue Agency (CRA) is seeking to procure virtual second language training services in both French and English for its employees across four regions: the National Capital Region (NCR), Ontario, Quebec, and the Western provinces (British Columbia, Alberta, Saskatchewan, and Manitoba). The primary objectives are to help CRA employees achieve proficiency levels A, B, or C in their second official language, maintain or improve their language skills, and enable unilingual employees to effectively learn English or French. The training will include full-time and part-time options, group and individual sessions, preparation for Second Language Evaluation (SLE) assessments, and diagnostic testing.

ISSUING ORGANIZATION

  • Organization Name: Canada Revenue Agency (CRA)
  • Location: Ottawa, Ontario, Canada
  • Primary Contact: Kevin Hailemariam
  • Email: [email protected]

MANDATORY REQUIREMENTS

  • Bidders must comply with the bid solicitation requirements and meet all mandatory evaluation criteria.
  • Proposals must be submitted in either English or French.
  • Bidders must hold an Ariba Network (AN) membership for the duration of the contract.
  • The procurement is open only to Canadian suppliers and applicable trading partners.
  • Compliance with the Federal Contractors Program (FCP) for employment equity is required.

TECHNICAL CAPABILITIES

  • Bidders should demonstrate expertise in virtual language training methodologies.
  • Familiarity with the Second Language Evaluation (SLE) process is essential.
  • Ability to deliver training in both group and individual formats.
  • Experience with diagnostic testing and placement assessments is preferred.

DELIVERABLES AND PERFORMANCE STANDARDS

  • Provide virtual language training as requested by CRA.
  • Deliver training sessions that meet the proficiency objectives outlined.
  • Prepare employees for SLE level C oral interaction assessments.
  • Conduct placement and diagnostic tests to assess employee language skills.

EVALUATION CRITERIA

  • Proposals will be evaluated based on the highest combined rating of technical merit and price.
  • Each region will be evaluated separately, and bidders can submit proposals for one or more regions.

PREFERRED QUALIFICATIONS

  • Experience in providing language training to government employees or similar organizations.
  • Preferred certifications in language training or education.
  • Previous successful contracts with government agencies may be viewed favorably.

This summary provides a comprehensive overview for potential bidders to assess their fit for the CRA's language training services opportunity. Bidders are encouraged to review the full RFP and associated documents for detailed requirements and submission guidelines.

Due Date
May 12, 2026
(Overdue)
Solicitation #
1000506343A

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Documents

rfp-amendment004-1000506343a.zip
ZIP Archive • 75.5 KB
rfp-amendment007-1000506343a.zip
ZIP Archive • 61.0 KB
rfp-amendment006-1000506343a_0.zip
ZIP Archive • 68.8 KB
rfp-amendment008-1000506343a.zip
ZIP Archive • 82.9 KB
rfp-amendment010-1000506343a.zip
ZIP Archive • 66.6 KB
1000506343a-rfp-ddp-document.zip
ZIP Archive • 785.2 KB
1000506343a-amd001-modification001.zip
ZIP Archive • 134.0 KB
rfp-amendment003-1000506343a.zip
ZIP Archive • 69.9 KB
rfp-amd005-1000506343a.zip
ZIP Archive • 63.4 KB
rfp-amendment009-1000506343a.zip
ZIP Archive • 64.3 KB
1000506343a-amd002-modification002.zip
ZIP Archive • 130.3 KB

Description

Read full description

Amendment No. 010, issued to answer Bidders's questions and amend the RFP document, is available for upload under the Bidding Details tab. The Canada Revenue Agency (CRA) intends to enter into up to four contracts for virtual language training, in French and English, on an “as and when requested” basis. The training will support CRA employees to: a) Obtain Level A, B or C proficiency in reading, writing and oral proficiency in their second official language; b) Maintain or improve their second official language; and c) Develop the capacity for unilingual CRA employees to effectively learn English or French as a second official language. This requirement includes: a) Full-time and part-time language training in groups or individually; b) Preparation for Second Language Evaluation (SLE) level C oral interaction assessments; and c) Placement and diagnostic tests The services are for CRA employees located in: Region 1: National Capital Region (NCR) (this region comprises the National Capital Region as defined in the National Capital Act (R.S.C. 1985, c. N-4), which may be accessed at the following site: National Capital Act) https://laws-lois.justice.gc.ca/eng/acts/N-4/page-4.html#docCont Region 2: Ontario (this region comprises the province of Ontario) Region 3: Quebec (this region comprises the province of Quebec) Region 4: Western (this region comprises the provinces of British Columbia, Alberta, Saskatchewan, and Manitoba) The period of any resulting contract(s) will be for two years with three irrevocable options to extend the contract of one-year each. This requirement also includes the option to add, remove, or modify services and locations. Bidders may submit a proposal for any of the four regions. For example, a bidder can bid on either one or all four regions. Each region will be evaluated separately. In the event that a single Bidder is deemed the highest ranked responsive bid for multiple regions, the CRA will award one contract to the winning bidder for the regions where the Contractor is deemed the highest ranked responsive bid. A bid must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria to be declared responsive. The responsive bid with the highest combined rating of technical merit and price will proceed with the conditions precedent to contract award. Virtual training will be ordered on an as and when requested through SAP Ariba, the CRA’s e-procurement platform for ordering, receiving, and reconciling goods and services (internally branded as Synergy 2.0). Therefore, the successful Contractor must hold an Ariba Network (AN) membership for the period of the contract, including any option period if exercised. For more details, please consult Annex F: Synergy 2.0 Solution. Proposal documents and supporting information must be submitted in either English or French. Questions must be directed in writing to the contracting authority via email: [email protected] Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to: Canada Revenue Agency Bid Receiving Unit [email protected] Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA. The CRA reserves the right to negotiate with suppliers on any procurement. There are security requirements associated with this requirement. For additional information, consult the bid solicitation document. The Federal Contractors Program (FCP) for employment equity applies to this procurement. This procurement follows Request for Information (RFI) number: 1000506343 This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.

Additional Information

Source

canadabuys

Status

closed

Procurement Method

Competitive - Open bidding

Procurement Category

Services

Selection Criteria

Highest Combined Rating of Technical Merit and Price

Regions of Opportunity

Canada

Regions of Delivery

British Columbia *Saskatchewan *Quebec (except NCR) *Canada *Manitoba *Ontario (except NCR) *Alberta *National Capital Region (NCR)

Reference Number

cb-490-84645921

Amendment Number

010

Contracting Entity

Canada Revenue Agency (CRA)

Contact Name

Kevin Hailemariam

Contact Email

Contact Country

Canada

Organization City

Ottawa

Organization Province / State

Ontario

Organization Country

Canada

Last Updated

May 12, 2026

Frequently Asked Questions

When is the proposal submission deadline?

The proposal submission deadline is May 12, 2026 (Overdue).

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Where can I submit a proposal or get solicitation documents?

You can access the full solicitation documents and submit your proposal at the official source:

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