REQUEST FOR INFORMATION: ARTIFICIAL INTELLIGENCE END-USER TRAINING

SUMMARY OF OPPORTUNITY

PURPOSE & SCOPE:

• What is being procured/granted?
  The Department of Employment and Social Development Canada (ESDC) is seeking information about available Artificial Intelligence end-user training for ESDC employees.

• Project scope and objectives:
  The initiative aims to enhance ESDC employees’ and managers’ capabilities in using Generative AI (GenAI) tools, including Microsoft Copilot, to support digital transformation, improve productivity, and foster innovation and data-driven decision-making.

• Contract type and estimated value:
  This is a Request for Information (RFI); therefore, it is neither a call for tender nor does it indicate an upcoming contract value.

BUYER INFORMATION:

• Issuing organization:
  Employment and Social Development Canada (ESDC)

• Contact details:
  Natasha Heath ([email protected])

• Important dates:

  • Posted: November 7, 2025
  • Due: December 23, 2025

TECHNICAL REQUIREMENTS:

• Key technical capabilities needed:
  Training should enhance understanding of Generative AI tools beyond just Microsoft technologies.

• Specific technologies, methodologies, or approaches required:
  The training content should include, but not be limited to, project management, critical thinking, and ethical considerations in AI.

• Deliverables and performance standards:
  Course duration and structure must be outlined in submissions.

PREFERRED QUALIFICATIONS:

• Nice-to-have certifications or experience:
  Experience in training delivery across various audience segments (front-line employees, managers, etc.).

• Preferred qualifications:
  None explicitly mentioned, but companies showing capability to run simultaneous training sessions could have a competitive advantage.

• Additional evaluation factors:
  Industry background in AI training or related fields may enhance proposal competitiveness.

KEY EVALUATION FACTORS:

• How proposals will be evaluated:
  Based on the fit with organizational training needs and comprehensive responses to the requested information.

This summary highlights the key elements of the RFI for AI end-user training, ensuring potential participants understand what is required to match their offerings with ESDC’s needs.