Question 1

What is "Government of Canada Managed Backup and Recovery Software"?

Accepted Answer

**Opportunity Summary: Government of Canada Managed Backup and Recovery Software**

**Issuing Organization:**  
Shared Services Canada (SSC)  
99 Metcalfe St., Ottawa, Ontario, Canada

**Contact Details:**  
Contracting Authority: Javier Ventura  
Telephone: (343) 990-2662  
Email: dcmiddleware-cdintergiciel@ssc-spc.gc.ca

**Important Dates:**  
- Posted Date: February 13, 2026  
- Response Due Date: March 16, 2026, at 2:00 PM EDT

**Project Scope and Objectives:**  
The Government of Canada is seeking to modernize its Managed Backup and Recovery Software for diverse environments, including on-premises data centers, private, hybrid, and public clouds. The initiative aims to gather insights from the industry to support scalable, flexible, secure, and resilient backup and recovery for government information systems. Key objectives include risk reduction, increased agility, and long-term data protection.

**Scope of Procurement:**  
While this is a Request for Information (RFI) and not a bid solicitation, it aims to obtain industry feedback regarding viable managed backup and recovery software solutions that address:
1. Broad service and delivery model options.
2. Multi-vendor procurement frameworks to reduce vendor dependency.
3. Enhanced infrastructure agility and modernization.
4. Improved resilience against cyber threats.
5. Interoperability and operational consistency across platforms.
6. Workforce support and enablement models.
7. Cost transparency and control, ensuring long-term sustainability.

**Technical Capabilities Required:**  
1. Granular and full infrastructure recovery options.
2. Support for emerging technologies, including containers and serverless computing.
3. Solutions that mitigate ransomware and cybersecurity risks.
4. Integration capabilities with existing IT systems and across various technology stacks.

**Mandatory Requirements:**
- Respondents must demonstrate capabilities in managed backup and recovery software.
- Compliance with security and operational requirements relevant to federal government operations.

**Preferred Qualifications (Competitive Advantage):**  
- Experience with multi-platform and multi-vendor environments.
- Proven history of supporting diverse client needs within a governmental context.
- Robust training and support models for client workforce development.
- Cost models that offer transparency and flexibility (fixed, tiered, or consumption-based).

**Evaluation Criteria:**  
Responses will be evaluated based on the ability to meet the outlined specifications, innovative approaches to backup and recovery, demonstrated experience, and cost-effectiveness. Proposals must be submitted according to the guidelines in the RFI documentation.

**Geographic Restrictions:**  
The services are primarily intended for use within Canada, catering to various levels of government institutions.

This summary provides essential criteria for companies interested in participating in the RFI process. Compliance with the outlined mandatory requirements and consideration of preferred qualifications will significantly contribute to the assessment of submissions.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is March 16, 2026 (13 days left).

Government of Canada Managed Backup and Recovery Software

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