This opportunity has closed
The submission deadline was May 15, 2026. This page is kept for reference purposes.
26-0127_v2 - Voice over Internet Protocol (VoIP) Telephony Services
AI Summary
PROCUREMENT OVERVIEW
The Canadian Radio-television and Telecommunications Commission (CRTC) is seeking quotations for Voice over Internet Protocol (VoIP) telephony services. The primary objectives are to support the CRTC's Teletypewriter (TTY) and Facsimile (FAX) to email solutions, as well as to manage Direct Inward Dialing (DID) numbers. The services are required to commence on May 25, 2026, and must be fully operational by August 5, 2026, coinciding with the cessation of services from the current contractor.
ISSUING ORGANIZATION
The issuing organization is the Canadian Radio-television and Telecommunications Commission (CRTC), located in Gatineau, Quebec, Canada. The primary contact for this opportunity is Lyna Champagne, who can be reached via email at [email protected].
MANDATORY REQUIREMENTS
Bidders must meet the following mandatory requirements:
- Security Clearance: Contractors must hold a valid Designated Organization Screening (DOS) with approved document safeguarding at the level of Protected B, issued by Public Services and Procurement Canada (PSPC). Personnel requiring access to protected information must have a valid reliability status granted by the CSP.
- Geographic Restrictions: Services must be performed in Canada.
- Experience: No specific minimum years of experience are mentioned, but bidders should demonstrate capability in VoIP services.
TECHNICAL CAPABILITIES
Bidders must possess expertise in VoIP telephony services, including the ability to integrate TTY and FAX solutions with email systems and manage DID numbers. Familiarity with relevant telecommunications standards and technologies is essential.
PREFERRED QUALIFICATIONS
While not mandatory, bidders with additional certifications in telecommunications or relevant experience in government contracts may have a competitive advantage. Demonstrating a history of successful VoIP implementations could also be beneficial.
This summary captures the essential information for potential bidders to assess their fit for this opportunity with the CRTC.
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Documents
Description
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Request For Quotation - Tender Opportunity General Description of the Requirements The Canadian Radio-television and Telecommunications Commission (CRTC) requires Voice over Internet Protocol (VoIP) telephony services to support its Teletypewriter (TTY) and Facsimile (FAX) to email solution and its Direct Inward Dialing (DID) numbers starting on May 25, 2026 and to be fully operational by August 5, 2026 when the services with the current contractor cease. Level of Security Requirement The contractor must, at all times during the performance of the contract hold a valid designated organization screening (DOS) with approved document safeguarding at the level of protected B, issued by the Public Services and Procurement Canada's (PSPC) Contract Security Program (CSP). The contractor personnel requiring access to protected information, assets, work site(s) must each hold a valid reliability status, granted or approved by the CSP. Contract Period Details The proposed period of the contract must be for an initial fixed-term of 12 months from Contract Award starting on May 25, 2026 with four 12-month optional extensions. Tender Information To be invited to tender and provide a quotation by 4 p.m. (Eastern Time) on May 15, 2026, and receive a copy of the Request For Quotation documents required to do so, please contact Contracting Officer.
Additional Information
Source
canadabuys
Status
closed
Procurement Method
Competitive - Open bidding
Procurement Category
Services
Selection Criteria
Lowest Price
Regions of Opportunity
National Capital Region (NCR)
Regions of Delivery
Canada
Reference Number
cb-416-51804743
Amendment Number
000
Contracting Entity
Canadian Radio-Television and Telecommunications Commission (CRTC)
Contact Name
Lyna Champagne
Contact Email
Contact Country
Canada
Organization City
Gatineau
Organization Province / State
Quebec
Organization Country
Canada
Last Updated
May 16, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is May 15, 2026 (Overdue).
Note: This opportunity has already closed. See similar active opportunities above.
Where can I submit a proposal or get solicitation documents?
You can access the full solicitation documents and submit your proposal at the official source:
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