This opportunity has closed
The submission deadline was May 20, 2026. This page is kept for reference purposes.
Virtual second language training services for National Capital Region, Ontario, Quebec and Western regions
AI Summary
PROCUREMENT OVERVIEW
The Canada Revenue Agency (CRA) is seeking to procure virtual second language training services for its employees located in the National Capital Region, Ontario, Quebec, and Western regions of Canada. The objective is to enhance CRA employees' proficiency in French and English, allowing them to achieve Level A, B, or C proficiency in reading, writing, and oral communication. The training will support employees in maintaining or improving their language skills and assist unilingual employees in learning a second official language. The services will include full-time and part-time training, preparation for Second Language Evaluation (SLE) assessments, and diagnostic testing.
ISSUING ORGANIZATION
- Organization: Canada Revenue Agency (CRA)
- Location: Ottawa, Ontario, Canada
- Contact: Kevin Hailemariam ([email protected])
MANDATORY REQUIREMENTS
- Bidders must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria.
- Must be a Canadian supplier or a supplier from an applicable trading partner.
- Must hold an Ariba Network (AN) membership for the duration of the contract.
- Proposals must be submitted in either English or French.
- Must utilize the Connect service provided by Canada Post Corporation for submission.
TECHNICAL CAPABILITIES
- Expertise in delivering virtual language training services in both French and English.
- Ability to conduct placement and diagnostic tests.
- Familiarity with preparing employees for SLE level C oral interaction assessments.
DELIVERABLES AND PERFORMANCE STANDARDS
- Provide language training services on an as-needed basis.
- Deliver training in both group and individual formats.
- Maintain flexibility to add, remove, or modify services and locations as required.
EVALUATION CRITERIA
- Proposals will be evaluated based on the highest combined rating of technical merit and price.
- Each region will be evaluated separately, and a single contract may be awarded to the highest-ranked bidder for multiple regions.
PREFERRED QUALIFICATIONS
- Experience in providing language training to government employees or similar organizations.
- Proven track record of successful language training programs.
- Certifications or accreditations in language education or training methodologies may enhance competitiveness.
This summary provides a comprehensive overview of the opportunity for potential bidders to assess their fit for the CRA's virtual second language training services.
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Documents
Description
Read full description
Amendment No. 013, issued to answer bidder's questions is available for upload under the Bidding Details tab. The Canada Revenue Agency (CRA) intends to enter into up to four contracts for virtual language training, in French and English, on an “as and when requested” basis. The training will support CRA employees to: a) Obtain Level A, B or C proficiency in reading, writing and oral proficiency in their second official language; b) Maintain or improve their second official language; and c) Develop the capacity for unilingual CRA employees to effectively learn English or French as a second official language. This requirement includes: a) Full-time and part-time language training in groups or individually; b) Preparation for Second Language Evaluation (SLE) level C oral interaction assessments; and c) Placement and diagnostic tests The services are for CRA employees located in: Region 1: National Capital Region (NCR) (this region comprises the National Capital Region as defined in the National Capital Act (R.S.C. 1985, c. N-4), which may be accessed at the following site: National Capital Act) https://laws-lois.justice.gc.ca/eng/acts/N-4/page-4.html#docCont Region 2: Ontario (this region comprises the province of Ontario) Region 3: Quebec (this region comprises the province of Quebec) Region 4: Western (this region comprises the provinces of British Columbia, Alberta, Saskatchewan, and Manitoba) The period of any resulting contract(s) will be for two years with three irrevocable options to extend the contract of one-year each. This requirement also includes the option to add, remove, or modify services and locations. Bidders may submit a proposal for any of the four regions. For example, a bidder can bid on either one or all four regions. Each region will be evaluated separately. In the event that a single Bidder is deemed the highest ranked responsive bid for multiple regions, the CRA will award one contract to the winning bidder for the regions where the Contractor is deemed the highest ranked responsive bid. A bid must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria to be declared responsive. The responsive bid with the highest combined rating of technical merit and price will proceed with the conditions precedent to contract award. Virtual training will be ordered on an as and when requested through SAP Ariba, the CRA’s e-procurement platform for ordering, receiving, and reconciling goods and services (internally branded as Synergy 2.0). Therefore, the successful Contractor must hold an Ariba Network (AN) membership for the period of the contract, including any option period if exercised. For more details, please consult Annex F: Synergy 2.0 Solution. Proposal documents and supporting information must be submitted in either English or French. Questions must be directed in writing to the contracting authority via email: [email protected] Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to: Canada Revenue Agency Bid Receiving Unit [email protected] Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA. The CRA reserves the right to negotiate with suppliers on any procurement. There are security requirements associated with this requirement. For additional information, consult the bid solicitation document. The Federal Contractors Program (FCP) for employment equity applies to this procurement. This procurement follows Request for Information (RFI) number: 1000506343 This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.
Additional Information
Source
canadabuys
Status
closed
Procurement Method
Competitive - Open bidding
Procurement Category
Services
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Regions of Opportunity
Canada
Regions of Delivery
British Columbia *Saskatchewan *Manitoba *Canada *Ontario (except NCR) *Quebec (except NCR) *National Capital Region (NCR) *Alberta
Reference Number
cb-490-84645921
Amendment Number
013
Contracting Entity
Canada Revenue Agency (CRA)
Contact Name
Kevin Hailemariam
Contact Email
Contact Country
Canada
Organization City
Ottawa
Organization Province / State
Ontario
Organization Country
Canada
Last Updated
May 20, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is May 20, 2026 (Overdue).
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