Question 1

What is "American Sign Language Services"?

Accepted Answer

### PROCUREMENT OVERVIEW:
The Department of Defense, specifically the Defense Health Agency (DHA), is seeking qualified contractors to provide American Sign Language (ASL) services at the U.S. Naval Hospital in Guam. The core objective is to ensure compliance with the Americans with Disabilities Act by offering on-site ASL interpreter services to individuals requiring assistance. The procurement includes multiple Contract Line Item Numbers (CLINs) for various service requirements, including standard ASL interpretation, short-notice requests, and cancellations.

### ISSUING ORGANIZATION:
- **Organization**: Department of Defense, Defense Health Agency (DHA), Healthcare Contracting Division-West
- **Location**: California, USA
- **Contact**: Eddie L. “Franc” Franklin Jr. (Eddie.l.franklin.civ@health.mil)

### KEY DATES:
- **Posted Date**: April 8, 2026
- **Proposal Due Date**: April 21, 2026
- **Performance Period**: 
  - May 2, 2026 – May 1, 2031 (with multiple CLINs covering different years)

### CONTRACT DETAILS:
- **Contract Type**: Firm-Fixed-Price (FFP)
- **Estimated Contract Value**: Not specified
- **Option Years**: Yes, services are required for multiple years (up to five years).

### MANDATORY REQUIREMENTS:
- **Certifications**: Contractors must be registered in SAM.gov.
- **Experience**: Bidders must demonstrate experience in providing ASL services.
- **Geographic Requirement**: Services must be performed at the U.S. Naval Hospital in Guam.
- **Personnel Qualifications**: Interpreters must be qualified ASL interpreters.
- **Insurance**: Bidders may need to provide proof of insurance, though specific bonding or insurance requirements are not detailed.

### TECHNICAL CAPABILITIES:
- **Skills Required**: Proficiency in American Sign Language and experience in providing interpretation services in a healthcare setting.
- **Response Time**: Ability to accommodate short-notice requests (within 48 hours) and manage cancellations (less than 36 hours).

### DELIVERABLES AND PERFORMANCE STANDARDS:
- **Key Deliverables**: Provision of ASL interpreter services as outlined in the CLINs, including on-site interpretation and handling of short-notice requests.
- **Performance Metrics**: Adherence to the specified response times for service requests and cancellations.

### EVALUATION CRITERIA:
Proposals will be evaluated based on:
- **Technical Approach**: Demonstrated understanding and methodology for providing ASL services.
- **Past Performance**: Relevant experience and successful delivery of similar services.
- **Price**: Competitive pricing will be a factor, but the evaluation may prioritize technical merit.

### PREFERRED QUALIFICATIONS:
- **Certifications**: Additional certifications in ASL interpretation or related fields may enhance competitiveness.
- **Experience Types**: Previous contracts with government or military healthcare facilities will be viewed favorably.
- **Capabilities**: Bidders with a proven track record of managing large contracts or multiple service requests simultaneously may have an advantage.

This summary encapsulates the essential elements of the RFP, enabling potential bidders to assess their fit for the opportunity effectively.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is April 21, 2026 (10 days left).

Question 3

What NAICS codes apply to this opportunity?

Accepted Answer

The applicable NAICS codes are: 541930.

Question 4

Are there any set-aside requirements?

Accepted Answer

Yes, this opportunity includes the following set-asides: NONE.

Question 5

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://sam.gov/workspace/contract/opp/22a4ce07483143338e48aa402d4f2aed/view

American Sign Language Services

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