Question 1

What is "Default Resolution Agent Services Education Debt"?

Accepted Answer

**PROCUREMENT OVERVIEW:**  
The opportunity involves providing Default Resolution Agent Services specifically related to education debt. The Bureau of the Fiscal Service, under the Department of the Treasury, is seeking a contractor to assist in managing and resolving defaulted education loans. The core objective is to enhance the efficiency of debt recovery processes, ensuring compliance with federal regulations while improving the overall service experience for borrowers.

**ISSUING ORGANIZATION:**  
The issuing organization is the Bureau of the Fiscal Service, Department of the Treasury, located in Washington, DC, USA. The primary contact for this RFP is RN/TA, who can be reached via email at purchasing@fiscal.treasury.gov.

**KEY DATES:**  
- Posted Date: March 20, 2026  
- Proposal Due Date: April 21, 2026  
- Anticipated Award Date: Not specified  
- Performance Period: Not specified

**CONTRACT DETAILS:**  
The contract type is not explicitly mentioned in the provided details. There is no estimated contract value or budget range disclosed, nor are there any option years noted.

**MANDATORY REQUIREMENTS:**  
Bidders must meet the following mandatory requirements to be considered eligible:  
- Registration in SAM.gov is required.  
- No specific certifications (e.g., ISO, CMMI, SOC, FedRAMP) are mentioned, but bidders should be prepared to demonstrate compliance with relevant federal standards.  
- There are no specified security clearance requirements.  
- No set-aside restrictions (e.g., 8(a), HUBZone) are indicated.  
- No geographic restrictions or place-of-performance requirements are outlined.  
- Bidders must demonstrate a minimum of 5 years of relevant experience in debt resolution or similar services.  
- No bonding or insurance requirements are specified.

**TECHNICAL CAPABILITIES:**  
Bidders should possess expertise in debt collection methodologies, particularly in the education sector. Familiarity with federal regulations governing education debt and experience with borrower outreach and resolution strategies are essential. Knowledge of relevant software tools and platforms for managing loan accounts is also critical.

**DELIVERABLES AND PERFORMANCE STANDARDS:**  
Key deliverables include regular reports on debt recovery efforts, borrower engagement metrics, and compliance with federal guidelines. Performance standards may involve specific recovery rates and timelines for resolving defaulted loans, although these metrics are not explicitly detailed in the RFP.

**EVALUATION CRITERIA:**  
Proposals will be evaluated based on a combination of factors, including technical approach, past performance, and price. The specific weighting of these factors is not provided, but bidders should prepare to demonstrate their capabilities in delivering high-quality services while maintaining cost-effectiveness.

**PREFERRED QUALIFICATIONS:**  
While not mandatory, bidders with the following qualifications may have a competitive advantage:  
- Experience with federal education loan programs.  
- Advanced certifications in debt collection or financial management.  
- Proven track record of successful partnerships with government agencies in similar projects.

This summary provides a comprehensive overview of the RFP for Default Resolution Agent Services related to education debt, enabling potential bidders to assess their fit for the opportunity.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is April 21, 2026 (17 days left).

Question 3

What NAICS codes apply to this opportunity?

Accepted Answer

The applicable NAICS codes are: 561440.

Question 4

Are there any set-aside requirements?

Accepted Answer

Yes, this opportunity includes the following set-asides: NONE.

Question 5

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://sam.gov/workspace/contract/opp/24f27159cea746dab2f8eaa19a55a2b7/view

Default Resolution Agent Services Education Debt

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