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The submission deadline was December 17, 2025. This page is kept for reference purposes.

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Computer and Telephone Headsets and Accessories

Canada Revenue Agency (CRA)
CanadaBuys Posted: September 15, 2025

AI Summary

PURPOSE & SCOPE:

  • What is being procured/granted? The Canada Revenue Agency (CRA) is procuring computer and telephone headsets and accessories.
  • Project scope and objectives: The contract aims to supply and deliver headsets and accessories for CRA employees located in offices across Canada on an "as and when requested" basis. The objective is to enhance communication efficiency for CRA staff.
  • Contract type and estimated value: Up to four regional contracts will be awarded, each lasting for two years with four optional extensions of one year each. Estimated minimum spend commitments per region are as follows:
    • Atlantic: $30,000.00 CAD
    • Quebec: $40,000.00 CAD
    • Ontario: $85,000.00 CAD
    • Western: $65,000.00 CAD

BUYER INFORMATION:

  • Issuing organization: Canada Revenue Agency (CRA)
  • Contact details: Samuel Snow, Email: [email protected]
  • Important dates:
    • Posted: September 15, 2025
    • Due: December 17, 2025
    • Performance Period: Two years with potential for extensions.

MANDATORY REQUIREMENTS:

  • Required certifications/registrations: Must certify compliance with the Procurement Strategy for Indigenous Business (if applicable).
  • Mandatory qualifications:
    • Bids must meet all mandatory technical evaluation criteria.
    • Bids must be submitted in either English or French.
  • Set-aside requirements: The procurement may be conditionally set aside for Indigenous businesses.
  • Geographic restrictions or location requirements: Open only to Canadian suppliers and applicable trading partners.

TECHNICAL REQUIREMENTS:

  • Key technical capabilities needed: Suppliers must provide headsets and accessories that meet specified technical evaluations.
  • Deliverables and performance standards: All products must comply with bid solicitation requirements and must be delivered to specified CRA offices when requested.
  • Evaluation criteria: Proposals will be evaluated based on compliance with mandatory criteria and lowest evaluated price for each region.

PREFERRED QUALIFICATIONS:

  • Nice-to-have certifications or experience: Experience in supplying similar products to government or large organizations may be preferred but not mandatory.
  • Preferred qualifications: Additional competitive advantages might include broader product offerings and established service capabilities.

KEY EVALUATION FACTORS:

  • How proposals will be evaluated: Proposals will be assessed by region, with the lowest evaluated price and compliance with mandatory criteria determining the award.
  • Weighting of different criteria: The bid with the lowest evaluated price will be the main factor for contract awarding in each region.
  • Past performance requirements: No specific past performance requirements mentioned, but prior similar experience may positively influence evaluation.

This summary provides an essential overview of the opportunity for organizations interested in bidding for the CRA contract for headsets and accessories, highlighting both mandatory and preferred criteria crucial for evaluating company fit.

Due Date
December 17, 2025
(Overdue)
Solicitation #
1000532960

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Documents

cra-solicitation-1000532960-amd-005.zip
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cra-solicitation-1000532960-amd-006.zip
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cra-solicitation-1000532960-amd-001.zip
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cra-financial-proposal-table.zip
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cra-solicitation-1000532960-amd-009.zip
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cra-solicitation-1000532960-amd-002.zip
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cra-solicitation-1000532960-amd-004.zip
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cra-solicitation-1000532960-amd-007.zip
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cra-solicitation-1000532960-amd-008.zip
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cra-solicitation-1000532960-amd-011.zip
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cra-solicitation-1000532960-amd-010.zip
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cra-solicitation-1000532960-amd-003_1.zip
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Description

Read full description

The Canada Revenue Agency (CRA) intends to enter into a contract with a single or multiple contractor(s) for a requirement for computer and telephone headsets and accessories to be supplied and delivered to employees of the CRA located in CRA offices across Canada on an “as and when requested” basis. It is the CRA’s intention to award up to four (4) regional contracts to fulfill the requirement. The period of each contract will be for two (2) years with four (4) options to extend the period by one (1) year each. Each region will be evaluated separately and the highest ranked responsive bid in each region and meeting all the requirements will be recommended for award of a contract for that region. The resulting contract for each region will have a minimum spend commitment as follows: • $30,000.00 CAD for the Atlantic region. • $40,000.00 CAD for the Quebec region. • $85,000.00 CAD for the Ontario region. • $65,000.00 CAD for the Western region. In the event that a single Bidder is deemed the highest ranked responsive bid for two (2) or more regions, the CRA will award one (1) contract to this single Bidder for the regions in which they are the highest ranked responsive Bidder. Additionally, the resulting contract will include an irrevocable option to CRA to add, remove, or modify products, or worksites from the Contract, if the need arises, due to a shift in legislation, policy, or program requirements. Regions: a) Atlantic region (the provinces of Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland and Labrador); b) Quebec region ( the province of Quebec, which includes the Quebec side of the National Capital Region (NCR); c) Ontario region (the province of Ontario, which includes the Ontario side of the National Capital Region (NCR); and d) Western region (the provinces of Manitoba, Alberta, Saskatchewan, and British Columbia). For each region, a bid must comply with the requirements of the bid solicitation and meet all mandatory technical evaluation criteria to be declared responsive. For each region, the responsive bid with the lowest evaluated price will be recommended for award of a contract for that region. Proposal documents and supporting information must be submitted in either English or French. Conditional Set-Aside Under the Procurement Strategy for Indigenous Business This procurement may be conditionally set aside under the federal government Procurement Strategy for Indigenous Business. In order to be considered for the set-aside, the Bidder must certify that it qualifies as an Indigenous business as defined under PSIB and that it will comply with all requirements of PSIB. If bids from two (2) or more Indigenous businesses are compliant with the terms of the Request for Proposal, the contracting authority will limit the competition to those Indigenous businesses and will not consider bids from any non-Indigenous businesses that may have been submitted. For more information on Indigenous business requirements of the Set-aside Program for Indigenous Business, refer to Eligibility for Indigenous procurement set aside and Procurement information for Indigenous business owners If the bids from the Indigenous businesses are found to be non-compliant or non-responsive or are withdrawn, such that fewer than two compliant bids from Indigenous businesses remain, bids from all of the non-Indigenous businesses that had submitted bids will then be considered by the contracting authority. Questions must be directed in writing to the contracting authority via email [email protected] Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to: Canada Revenue Agency Bid Receiving Unit [email protected] Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA. The CRA reserves the right to negotiate with suppliers on any procurement. This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.

Additional Information

Source

canadabuys

Status

closed

Procurement Method

Competitive - Open bidding

Procurement Category

Goods

Selection Criteria

Lowest Price

Regions of Opportunity

Canada

Regions of Delivery

Canada

Reference Number

cb-742-35544282

Amendment Number

012

Contracting Entity

Canada Revenue Agency (CRA)

Contact Name

Samuel Snow

Contact Email

Contact Phone

+16133240047

Contact Country

Canada

Organization City

Ottawa

Organization Province / State

ON

Organization Country

Canada

Last Updated

July 29, 2026

Frequently Asked Questions

When is the proposal submission deadline?

The proposal submission deadline is December 17, 2025 (Overdue).

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