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REQUEST FOR INFORMATION: ARTIFICIAL INTELLIGENCE END-USER TRAINING

Department of Employment and Social Development (ESDC)
CanadaBuys Posted: November 7, 2025

AI Summary

PURPOSE & SCOPE:

  • What is being procured/granted?
    Employment and Social Development Canada (ESDC) is seeking information on available Artificial Intelligence (AI) end-user training for its employees, particularly focusing on Generative AI (GenAI) tools like Microsoft Copilot.

  • Project scope and objectives:
    The goal is to enhance employee and manager capabilities in utilizing GenAI tools, support digital transformation efforts, improve productivity, and cultivate a culture of innovation and data-driven decision-making.

  • Contract type and estimated value:
    This RFI is not a call for tender and does not specify a contract type or estimated value.

BUYER INFORMATION:

  • Issuing organization:
    Employment and Social Development Canada (ESDC), specifically the College@ESDC.

  • Contact details:
    Natasha Heath, Email: [email protected].

  • Important dates:

    • Posted: November 7, 2025
    • Due: December 23, 2025, 2:00 PM EDT
    • Enquiry Deadline: December 9, 2025
    • Addenda (Answers Provided) Deadline: December 16, 2025

MANDATORY REQUIREMENTS:

  • Required certifications/registrations:
    No specific certifications or registrations are listed.

  • Mandatory qualifications:
    Training offerings must equip employees with foundational to advanced skills in GenAI, integrate GenAI into workflows, and support adaptability and data literacy.

  • Set-aside requirements:
    No specific set-aside requirements mentioned.

  • Geographic restrictions or location requirements:
    None specified.

TECHNICAL REQUIREMENTS:

  • Key technical capabilities needed:
    Focus on instructional offerings that cover the use of Microsoft Copilot and similar GenAI technologies.

  • Specific technologies, methodologies, or approaches required:
    Training should facilitate integration of AI tools into daily workflows and project management.

  • Deliverables and performance standards:
    All training sessions must be available in both English and French, with equal content quality.

  • Evaluation criteria:
    There are no detailed evaluation criteria mentioned as this is an RFI and not a solicitation.

PREFERRED QUALIFICATIONS:

  • Nice-to-have certifications or experience:
    Experience in bilingual training delivery (English and French).

  • Preferred qualifications:
    Familiarity with AI technologies and training methodologies that foster innovation.

  • Additional evaluation factors that give competitive advantage:
    Experience in delivering training solutions that enhance digital transformation and data-driven decision-making.

This structured summary aims to align company capabilities with the needs outlined by ESDC for potential collaboration in AI training solutions.

Due Date
December 23, 2025
(Overdue)
Solicitation #
100030327

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Documents

100030327_qa_enfr_final.pdf
PDF • 100.1 KB
100030327-rfi_en_final.pdf
PDF • 267.3 KB

Description

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Update on November 24, 2025 - Questions & Answers document has been added to answer Industry's questions to date. ***************************** Employment and Social Development Canada (ESDC) is seeking information about available Artificial Intelligence end-user training currently in the marketplace for ESDC employees. The College at Employment and Social Development Canada (College@ESDC), as part of its learning strategy, has used the Workforce Planning Exercise of 2024-2027 to identify Artificial Intelligence as a critical skill gap. Pursuant to the Artificial Intelligence learning strategy developed by the College@ESDC, we are seeking to enhance employee and manager capabilities in using Generative AI (GenAI) tools, particularly Microsoft Copilot and other emerging technologies. These learning offerings aim to support digital transformation, improve productivity, and foster a culture of innovation and data-driven decision-making. This RFI is neither a call for tender nor a bid solicitation. No agreement or contract will be entered into based on this RFI. The issuance of this RFI is not to be considered in any way a commitment by the Government of Canada, nor as authority to potential respondents to undertake any work that could be charged to Government of Canada.

Additional Information

Source

canadabuys

Status

closed

Procurement Method

Non-competitive

Procurement Category

Services

Regions of Opportunity

Canada

Regions of Delivery

Canada

Reference Number

cb-810-28125694

Amendment Number

001

Contracting Entity

Department of Employment and Social Development (ESDC)

Contact Name

Natasha Heath

Contact Email

Contact Phone

+19999999999

Organization City

Gatineau

Organization Province / State

Quebec

Organization Country

Canada

Last Updated

July 29, 2026

Frequently Asked Questions

When is the proposal submission deadline?

The proposal submission deadline is December 23, 2025 (Overdue).

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