Question 1

What is "Employment Assistance Program (EAP) Services"?

Accepted Answer

**PROCUREMENT OVERVIEW:**  
The City of San Diego is seeking proposals for Employee Assistance Program (EAP) Services to support approximately 13,300 eligible City employees and their family members. The core need is to provide comprehensive mental health and wellness support, ensuring that employees have access to necessary resources and assistance. The full scope of services can be found in Exhibit B of the RFP.

**ISSUING ORGANIZATION:**  
City of San Diego  
1200 Third Ave, Suite 200  
San Diego, California, 92101, USA  
Primary Contact: Lisa Hoffmann  
Email: lhoffmann@sandiego.gov

**KEY DATES:**  
- Posted Date: March 24, 2026  
- Proposal Due Date: April 20, 2026  
- Q&A Deadline: April 1, 2026, 12:00 PM (PDT)  
- Anticipated Award Date: Not specified  
- Performance Period: Not specified

**CONTRACT DETAILS:**  
The contract type is a lump sum award, with no estimated contract value or budget range mentioned. There are no specified option years.

**MANDATORY REQUIREMENTS:**  
To be considered eligible, bidders must meet the following requirements:  
- Completion of the Contractor Standards Pledge of Compliance  
- Submission of EOCP Forms AA and BB  
- Completion of Exhibit D - Pricing Schedule  
- Completion of Exhibit E - EAP Questionnaire  
- Proposals must be submitted electronically through the PlanetBids portal, including a signed signature page (e.g., Adobe Sign, DocuSign, or scanned).

**TECHNICAL CAPABILITIES:**  
Bidders should possess expertise in human relations consulting, mental health consulting services, and health-related services. Familiarity with health care management services and insurance services is also beneficial.

**DELIVERABLES AND PERFORMANCE STANDARDS:**  
While specific deliverables and performance metrics are not detailed in the provided information, bidders should expect to outline their approach to service delivery, including reporting requirements and any performance standards relevant to EAP services.

**EVALUATION CRITERIA:**  
Proposals will be evaluated based on various factors, although specific weighting is not provided. Key evaluation elements likely include the technical approach, past performance, and pricing. The evaluation process may favor a best-value approach rather than strictly lowest-price technically acceptable.

**PREFERRED QUALIFICATIONS:**  
While not mandatory, preferred qualifications that may enhance a bidder's competitiveness include:  
- Experience working with municipal or government entities  
- Certifications in relevant mental health or counseling fields  
- Proven track record of successful EAP service delivery

This summary provides a comprehensive overview for potential bidders to assess their fit for the City of San Diego's EAP Services RFP.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is April 20, 2026 (17 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://vendors.planetbids.com/portal/17950/bo/bo-detail/139929

Employment Assistance Program (EAP) Services

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