Cloud-based Enterprise Learning Management System (LMS) for department wide use at Public Safety Canada

Summary of Opportunity: Cloud-based Enterprise Learning Management System (LMS)

1. Purpose: The main purpose of this Request for Proposals (RFP) is to seek qualified suppliers to provide a Software-as-a-Service (SaaS) Learning Management System (LMS) for Public Safety Canada. The system is intended for department-wide use and must facilitate the management, delivery, tracking, reporting, and evaluation of training and learning content for a total of up to 8,300 users (2,300 internal and 6,000 external).

2. Buyer Information: The issuing organization is the Department of Public Safety and Emergency Preparedness (Public Safety Canada).

   • Contact: Matthew Furlong
   • Email: [email protected]
   • Phone: 782-640-1351
   • Address: Public Safety Canada, Contracting and Procurement Unit, 269 Laurier Avenue West, Ottawa, Ontario, K1A 0P8, Canada.

3. Important Dates:

   • Posted Date: September 16, 2025
   • Due Date: October 30, 2025, at 2:00 PM EDT.
   • Note: The closing date has been extended from October 27 to October 30 as per the latest amendment.

4. Key Requirements:

   • The LMS must be cloud-based, accessible via browsers, and integrate with Microsoft 365 tools.
   • It must adhere to accessibility standards and offer features such as robust analytics, learner management, and content administration.
   • The evaluation process consists of four stages: submission and rectification, demonstration (conducted virtually), trial access, and financial evaluation. Technical merit will account for 60% and financial aspects will account for 40% of the evaluation score.
   • Bidders need to submit a detailed pricing structure that includes active user count, licensing models, additional costs (e.g., setup fees, professional services), and any volume discounts for user licenses. All submissions must be sent electronically and comply with specific formatting requirements (e.g., no ZIP files).

This opportunity represents a significant investment for potential suppliers looking to engage with governmental training initiatives and support Public Safety Canada's objectives. Bidders are encouraged to carefully review all requirements outlined in the attached documents, especially concerning security and pricing structures.