One (1) Freezerworks Base Option software licenses and two (2) option years of ongoing manufacturer technical support.

PROCUREMENT OVERVIEW:
The Department of Defense, specifically the Army's AMC ACC-CTRS ACC-APG, is seeking to procure one (1) Freezerworks Base Option software license along with two (2) years of ongoing manufacturer technical support. The core need of this procurement is to ensure that the Army has access to the necessary software and support for managing temperature-sensitive biological samples, which is critical for their operations.

ISSUING ORGANIZATION:
The issuing organization is the Department of Defense, Department of the Army, Army Materiel Command (AMC), Army Contracting Command (ACC), located in Adelphi, Maryland, USA. The primary contact for this opportunity is Crystal L. Demby, who can be reached at [email protected].

KEY DATES:

• Posted Date: August 4, 2026
• Proposal Due Date: August 11, 2026
• Anticipated Award Date: Not specified
• Performance Period: Not specified

CONTRACT DETAILS:
The contract type is not explicitly stated, but it is implied that it may be a firm-fixed-price contract for the software license and support. The estimated contract value or budget range is not provided. The procurement includes two option years for ongoing technical support.

MANDATORY REQUIREMENTS:

• Bidders must be registered in SAM.gov.
• No specific certifications, security clearances, or set-aside restrictions are mentioned in the RFP.
• There are no geographic restrictions or minimum years of experience explicitly stated.
• Bonding or insurance requirements are not mentioned.

TECHNICAL CAPABILITIES:
While specific technical skills are not detailed, bidders should be familiar with Freezerworks software and its functionalities related to managing biological samples. Knowledge of technical support protocols for software applications is also implied.

DELIVERABLES AND PERFORMANCE STANDARDS:
The key deliverables include the provision of one Freezerworks software license and the associated technical support for two years. Specific performance metrics or service-level agreements are not outlined in the RFP.

EVALUATION CRITERIA:
The evaluation criteria for proposals are not explicitly detailed in the RFP. However, bidders should prepare to demonstrate their technical approach, past performance, and pricing, as these are typically critical factors in government procurement evaluations.

PREFERRED QUALIFICATIONS:
While not mandatory, bidders with prior experience in providing software licenses and technical support for similar applications may have a competitive advantage. Familiarity with government contracting processes and previous contracts with the Department of Defense could also be beneficial.

In summary, bidders interested in this opportunity should ensure they meet the mandatory requirements, particularly registration in SAM.gov, and prepare a proposal that highlights relevant experience and capabilities related to Freezerworks software and technical support.