Multi-Service Maintenance at the Canadian National Vimy Memorial and the Beaumont-Hamel Newfoundland Memorial

Summary of Multi-Service Maintenance Opportunity

Title: Multi-Service Maintenance at the Canadian National Vimy Memorial and the Beaumont-Hamel Newfoundland Memorial

Issuing Organization: Veterans Affairs Canada (VAC)
Contact: Tyffanie Bordage
Email: [email protected]
Phone: 782-377-4934

Project Scope and Objectives:
VAC seeks a contractor to provide multi-service maintenance for the Canadian National Vimy Memorial and the Beaumont-Hamel Newfoundland Memorial, both significant National Historic Sites in France. The sites have considerable surface areas featuring visitor centres, washrooms, workshops, offices, and other facilities that need regular maintenance to support daily operations for approximately 850,000 visitors annually.

Contract Details:

• Contract Type: Service Contract
• Performance Period: March 16, 2026, to March 15, 2027, with four (4) optional extensions of one (1) year each.
• Proposal Due Date: January 30, 2026, at 2 PM EST

Requirements and Qualifications:

Mandatory Qualifications:

1. Relevant experience in facilities management and maintenance services, preferably for historical or cultural sites.
2. Capability to ensure compliance with health, safety, and environmental regulations during maintenance operations.

Preferred Qualifications:

1. Previous experience working with government contracts or agencies.
2. Established systems for tracking maintenance activities and reporting performance metrics.

Certifications/Registrations:

• Relevant local or national certifications pertaining to building maintenance services.
• Proof of compliance with occupational health and safety requirements.

Evaluation Criteria:
Proposals will be evaluated based on:

1. Technical Capability: Demonstrated expertise in maintenance services and facilities management.
2. Experience: Prior successful contracts and references from similar projects.
3. Cost: Competitive pricing aligned with service offerings and maintenance needs.
4. Proposed methodologies for delivering services at both memorial sites.

Geographic Restrictions:
Work is to be performed at the memorial sites located in France, requiring vendors capable of providing services remotely or through on-site engagements.

Key Technical Capabilities:

• Comprehensive maintenance of historical structures, including landscaping and building repair.
• Management of visitor facilities to ensure service efficiency and visitor satisfaction.
• Ability to coordinate optional site visits on specified dates: January 22, 2026, for both memorials.

Deliverables and Performance Standards:
Deliverables include ongoing routine maintenance, emergency response services, monthly reporting of activities and conditions of the sites, and adherence to established visitation schedules. Performance will be monitored against agreed service standards, ensuring that high visitor experience levels are maintained.

Proposal Submission:
Interested contractors should submit proposals outlining their capabilities, experience, and pricing in response to this solicitation by the stated due date to Veterans Affairs Canada.

This summary captures the key facets of the multi-service maintenance opportunity, facilitating assessment of company fit for potential bidders.