5000092268 Request for Information (RFI) regarding “Situational Awareness and Verbal De-escalation'’ Training

Summary of Opportunity: Request for Information (RFI) 5000092268

Title: Request for Information (RFI) regarding “Situational Awareness and Verbal De-escalation” Training
Issuing Organization: Canadian Nuclear Safety Commission (CNSC)
Location: Ottawa, Ontario, Canada
Contact: CNSC Procurement, Email: [email protected]
Posted Date: January 27, 2026
Response Due Date: February 12, 2026, at 2:00 PM EST

Project Scope and Objectives:
The CNSC seeks information to refine requirements and procurement strategies for situational awareness and verbal de-escalation training to mitigate workplace harassment and violence risks among employees during interactions with third parties and the public. The training aims to promote a safer and respectful work environment, aligning with the CNSC's objectives in equity, diversity, and inclusion.

Scope of Work Includes:

• Level 1 Training: Broad CNSC staff training involving situational awareness and verbal de-escalation techniques. The vendor will need to develop/customize course content and deliver sessions (3-4 hours) either in-person or virtually, available in both English and French.
• Level 2 Training: Development of course materials for CNSC resources to train inspectors, focusing on scenarios specific to inspection and compliance activities.

Key Deliverables:

• Development of tailored training content inclusive of diverse scenarios.
• Hands-on learning opportunities using relevant case studies.
• Delivery of training sessions to groups of 10-20 participants.

Mandatory Requirements:

• Proven expertise in developing and delivering workplace training programs, particularly in de-escalation and situational awareness.
• Capacity to provide training in both official languages (English and French).
• Compliance with training needs specific to the nuclear regulatory environment and context.

Preferred Qualifications:

• Experience with similar training in government or regulatory bodies.
• Understanding of the dynamics involved in workplace harassment and conflict management.
• Ability to create culturally sensitive training materials addressing diverse gender and ethnic backgrounds.

Evaluation Criteria:

• Responsiveness to the RFI questions.
• Experience and qualifications of the training providers.
• Robustness of the training content and its alignment with CNSC's operational context.
• Proposed training methodologies and delivery approaches.

Additional Information:
CNSC emphasizes confidentiality in responses and clarifies that this RFI is for information gathering and does not guarantee future contracts or obligations to solicit proposals formally.

This summary serves as a basis for companies to assess their fit for the opportunity released by CNSC regarding training services that address critical workplace safety needs.