This opportunity has closed
The submission deadline was July 28, 2026. This page is kept for reference purposes.
Software as a Service (SaaS) - Cloud-Based Enterprise Library Management System for the Department of Justice Canada (JUS)
AI Summary
PROCUREMENT OVERVIEW
The Department of Justice Canada (JUS) is seeking proposals for a Software as a Service (SaaS) solution to provide a cloud-based Enterprise Library Management System. This project aims to fulfill the library management needs of the JUS Library Services, Information Solutions Branch. The core requirements include configuration, implementation, training, and professional services for approximately 30 client users. The solution must be commercially available and provide 24/7 access in both English and French, along with a 12-month warranty, software maintenance, and support.
ISSUING ORGANIZATION
- Organization Name: Department of Justice Canada (JUS)
- Location: Ottawa, Ontario, Canada
- Primary Contact: Ryan Greig
- Email: [email protected]
MANDATORY REQUIREMENTS
- Geographic Restrictions: Only Canadian suppliers and suppliers from applicable trading partners are eligible. Offers from non-trading partner suppliers will be rejected.
- Language Requirements: The solution must support both English and French.
- Availability: The SaaS solution must be operational 24/7/365.
- User Access: The solution must accommodate approximately 30 client users, including employees of the Client, the Minister's office, and authorized individuals.
TECHNICAL CAPABILITIES
- Solution Requirements: The SaaS solution must be commercially available and include:
- Configuration and implementation services
- Training and professional services
- Documentation
- A 12-month warranty and ongoing software maintenance and support
DELIVERABLES AND PERFORMANCE STANDARDS
- Key Deliverables:
- Fully operational SaaS library management system
- Training sessions for users as requested
- Documentation for system use and maintenance
- Performance Standards: The solution must meet operational requirements as described in the Statement of Work.
PREFERRED QUALIFICATIONS
While not mandatory, bidders with the following qualifications may have a competitive advantage:
- Experience in delivering similar SaaS solutions to government entities
- Strong track record of customer support and system maintenance
- Familiarity with library management systems and their specific needs
This summary provides a comprehensive overview of the RFP for potential bidders to assess their fit for the opportunity.
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Description
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Amendment 002 Amendment 002 is raised to address the bidder questions found in the attachment "Bidder Questions and Answers - questions et réponses des enchérisseurs - ENG & FRE" attached to this solicitation. All other terms and conditions remain unchanged. Notice of Proposed Procurement The requirement is for the Department of Justice Canada. This solicitation of offers is subject to the Policy on Reciprocal Procurement. This means that only Canadian Suppliers and Suppliers of an Applicable Trading Partner, as defined in the Annex Solicitation of Offers Definitions, are eligible for this solicitation of offers. Offers submitted by Suppliers of a Non-Trading Partner will be rejected. Description of the Requirement: Canada is seeking offers from Offerors to provide The Department of Justice’s Library Services, Information Solutions Branch (the “Client”) for a SaaS Cloud Based Enterprise Library Management System (the “Solution”). This includes configuration, implementation, training and professional services. JUS has an initial requirement for a commercially available SaaS Solution for approximately 30 Client Users. The required Software as a Service Solution must include access to the SaaS Solution, a 12-month warranty, software maintenance and support, and documentation. Training and professional services must also be provided, if requested. The bid solicitation is intended to result in the award of a contract for one (1) year, plus four (4) one-year irrevocable options allowing Canada to extend the term of the contract. All parts of the Software as a Service Solution must be available to the Client Users 24 hours a day, 7 days a week, 365 days a year, in English and French, and operate at all times in accordance with the Statement of Work in the Client's operational environment described in the bid solicitation. The term "Client User" refers to the employees of the Client, the Minister's office and staff, and other individuals authorized by the Client to perform services in relation to the business and affairs of the Client, including contractors or consultants performing work for the Client from time to time. Security Requirement: There are no security requirements. Applicable Trade Agreements: The requirement is subject to the provisions of the World Trade Organization Agreement on Government Procurement (WTO-AGP), the Canada-Chile Free Trade Agreement (CCFTA), the Canada-Peru Free Trade Agreement (CPFTA), the Canada-Colombia Free Trade Agreement (CColFTA), the Canada-Panama Free Trade Agreement (CPanFTA), the Canada-European Union Comprehensive Economic and Trade Agreement (CETA), the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP), the Canadian Free Trade Agreement (CFTA), the Canada-Ukraine Free Trade Agreement (CUFTA), the Canada-Korea Free Trade Agreement (CKFTA), Canada-Honduras Free Trade Agreement, and Canada-United Kingdom Trade Continuity Agreement (Canada-UK TCA). File Number: 1000035710 Contracting Authority: Ryan Greig E-mail: [email protected]
Additional Information
Source
canadabuys
Status
closed
Procurement Method
Competitive - Open bidding
Procurement Category
Services
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Regions of Opportunity
Canada
Regions of Delivery
National Capital Region (NCR) *Canada
Reference Number
cb-831-16160720
Amendment Number
002
Contracting Entity
Department of Justice (JUS)
Contact Name
Ryan Greig
Contact Email
Contact Phone
+14372955631
Contact Country
Canada
Organization City
Ottawa
Organization Province / State
Ontario
Organization Country
Canada
Last Updated
July 29, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is July 28, 2026 (Overdue).
Note: This opportunity has already closed. See similar active opportunities above.
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