Question 1

What is "Facial Recognition, Self Exclusion, and Banned Player Solution"?

Accepted Answer

### PROCUREMENT OVERVIEW
The Ontario Lottery and Gaming Corporation (OLG) is seeking proposals for a Facial Recognition, Self Exclusion, and Banned Player Solution. The core objective of this project is to enhance player safety and compliance by implementing advanced facial recognition technology to identify self-excluded and banned players within gaming facilities. This solution aims to support responsible gaming initiatives and ensure a secure environment for all patrons.

### ISSUING ORGANIZATION
- **Name**: Ontario Lottery and Gaming Corporation (OLG)
- **Location**: Sault Ste. Marie, Ontario, Canada
- **Primary Contact**: Carol Grondin
- **Email**: cgrondin@olg.ca

### KEY DATES
- **Posted Date**: March 14, 2026
- **Proposal Due Date**: April 7, 2026
- **Anticipated Award Date**: Not specified
- **Performance Period**: Not specified

### CONTRACT DETAILS
- **Contract Type**: Not explicitly stated
- **Estimated Contract Value**: Not mentioned
- **Option Years**: Not specified

### MANDATORY REQUIREMENTS
Bidders must meet the following mandatory requirements to be considered eligible:
- **Certifications and Registrations**: Specific certifications are not listed, but bidders may need to demonstrate compliance with relevant industry standards.
- **Security Clearances**: Not specified, but bidders should be prepared to meet any security requirements related to handling sensitive data.
- **Geographic Restrictions**: None mentioned, but the solution must be operable within the OLG facilities in Ontario.
- **Experience Requirements**: Bidders should have demonstrable experience in implementing facial recognition technologies, particularly in gaming or similar environments.
- **Insurance Requirements**: Not specified, but bidders should be prepared to provide proof of insurance as part of their proposal.

### TECHNICAL CAPABILITIES
Bidders should possess expertise in the following areas:
- **Facial Recognition Technology**: Proficiency in deploying and managing facial recognition systems.
- **Data Privacy Compliance**: Understanding of regulations surrounding data privacy, particularly in the context of gaming and personal data.
- **Integration Capabilities**: Ability to integrate the solution with existing OLG systems and technologies.

### DELIVERABLES AND PERFORMANCE STANDARDS
Specific deliverables and performance standards are not detailed in the RFP, but bidders should anticipate requirements for:
- Implementation timelines
- Regular reporting on system performance and compliance
- Metrics for evaluating the effectiveness of the facial recognition solution in identifying self-excluded and banned players

### EVALUATION CRITERIA
Proposals will be evaluated based on criteria that may include:
- **Technical Approach**: The effectiveness and innovation of the proposed solution.
- **Past Performance**: Previous experience and success in similar projects.
- **Price**: Cost-effectiveness of the proposal.
The weighting of these factors is not specified, but bidders should prepare to demonstrate value across all areas.

### PREFERRED QUALIFICATIONS
While not mandatory, the following qualifications may provide a competitive advantage:
- **Certifications**: Preferred certifications in data security or gaming technology.
- **Experience**: Proven track record in similar projects, particularly within the gaming industry.
- **Innovative Solutions**: Unique approaches or technologies that enhance the proposed solution’s effectiveness.

This summary provides a comprehensive overview of the opportunity for potential bidders to assess their fit for the OLG's Facial Recognition, Self Exclusion, and Banned Player Solution project.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is April 7, 2026 (3 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/mx-443921422301

Facial Recognition, Self Exclusion, and Banned Player Solution

Actions

Documents

Description

Additional Information

Source

Source Record ID

Source URL

Type

Status

Is Public

Deadline Text

Created

Last Updated

Contact Info Name

Contact Info Email

Contact Info Phone

Organization Address Line

Organization Address City

Organization Address Province

Organization Address Postal Code

Organization Country

Reference Number

Summary Updated At

Frequently Asked Questions

AI Summary

Explore More Opportunities