This opportunity has closed
The submission deadline was June 8, 2026. This page is kept for reference purposes.
Intrusion alarm monitoring and maintenance services at Tsawwassen Container Examination Facility (TCEF) in British Columbia
AI Summary
PROCUREMENT OVERVIEW
The Canada Border Services Agency (CBSA) is seeking to procure intrusion alarm monitoring and maintenance services for the Tsawwassen Container Examination Facility (TCEF) located in British Columbia. The core objective is to ensure the security of information and assets through effective monitoring and maintenance of the existing intrusion alarm system. The selected contractor will be responsible for taking over the current alarm monitoring services and providing ongoing maintenance as needed, thereby enhancing operational efficiency.
ISSUING ORGANIZATION
The issuing organization is the Canada Border Services Agency (CBSA), located in Ottawa, Ontario, Canada. The primary contact for this opportunity is Catrina Santiago, Procurement Officer, who can be reached via email at [email protected].
CONTRACT DETAILS
The contract type is not explicitly defined but is implied to be a service contract with a firm-fixed-price structure. The estimated value of the contract is $28,000 (excluding applicable taxes).
MANDATORY REQUIREMENTS
Bidders must meet the following mandatory requirements to be considered eligible:
- Experience: Demonstrated ability and experience in taking over intrusion alarm monitoring and maintenance services for an existing system.
- Capability: Ability to meet all requirements detailed in the RFP, including system configuration, maintenance, and monitoring services.
- Security Clearance: Reliable security clearance is required, with escorts needed on premises during the installation period.
- Language Requirement: Proficiency in English is required.
TECHNICAL CAPABILITIES
Bidders must possess specific technical skills and expertise, including:
- Knowledge of intrusion alarm systems and monitoring technologies.
- Ability to configure and program security panels and monitoring stations.
- Capacity to provide 24/7 monitoring services and maintain system integrity.
DELIVERABLES AND PERFORMANCE STANDARDS
Key deliverables include:
- A fully functioning intrusion alarm monitoring system.
- Monthly monitoring services.
- Maintenance services as needed.
- Written reports on system test results and findings.
Performance standards include ensuring the alarm system can detect unauthorized entry, maintain communication with the monitoring center, and provide timely reporting.
EVALUATION CRITERIA
Proposals will be evaluated based on the following criteria:
- Ability to meet mandatory requirements.
- Experience and capability in providing similar services.
- Technical approach and methodology.
- Cost-effectiveness.
PREFERRED QUALIFICATIONS
While not mandatory, the following qualifications may provide a competitive advantage:
- Additional certifications related to security systems.
- Previous experience with government contracts or similar facilities.
- Advanced technical capabilities in alarm system technologies.
This summary encapsulates the essential information required for potential bidders to assess their fit for the opportunity presented by CBSA.
Actions
Create a free account to analyze this opportunity, get daily notifications, and win more bids with Narwin.ai
Documents
Description
Read full description
- Advance Contract Award Notice (ACAN) An Advance Contract Award Notice (ACAN) is a public notice informing suppliers that Canada intends to award a contract for goods, services or construction to a pre-identified supplier, and invites other suppliers to express their interest by submitting a statement of capabilities. If no other supplier submits a statement of capabilities demonstrating how they meet the set requirements in the ACAN by the closing date stated in the ACAN, the buyer may then proceed with the award to the pre-identified supplier. 2. Requirement Description The Canada Border Services Agency (CBSA) has a requirement to provide intrusion alarm monitoring and maintenance services at Tsawwassen Container Examination Facility (TCEF) in British Columbia. 2.1 Background Intrusion alarm monitoring is an important component of maintaining the security of information and assets at all CBSA facilities. The pre-identified supplier currently provides the intrusion alarm monitoring services and CBSA intends to create a new contract to include maintenance services on as needed basis. 2.2 Objective The objective is to obtain intrusion alarm monitoring and maintenance services from one supplier for efficiency. 2.3 Tasks 1. Program and Maintain the Security System The Contractor must: a. Test all alarm points to allow full takeover of the intrusion alarm service and maintenance from previous service provider. b. Configure and program the existing security panel & monitoring station, as needed. c. Ensure function of intrusion alarm monitoring system and all components following configuration of security system; i. Ensure system can detect anyone entering into CBSA’s area. ii. Ensure control panel can recognize all devices on the system. iii. Test and verify that the alarm system is fully functional, confirming that if any of the door contacts and/or motion detectors are tripped, they trigger and signal an alarm state; iv. Verify that the alarm system is capable of sending a signal to a monitoring center (including which zone); and v. Provide written report to CBSA Operations regarding the system test results and findings. d. Provide system maintenance services on as needed basis. 2. Provide Alarm Monitoring Services. The Contractor must: a. Provide 24 hour monitoring services on the installed alarm system; i. A back-up system that includes the ability to detect the failure of the primary system. ii. Active alarm system monitoring. If the system is triggered, the signal must be sent to the Contractor’s designated 24/7 offsite Central Monitoring Station to initiate the specified CBSA response procedure with a call out list which will be provided by the Project Authority on Contract award. b. Maintain the system’s integrity in the case of the failure to properly deactivate the system (for various reasons which may include unauthorized entry and authorized entry without the proper required codes). The system must allow the following: i. The CBSA users must be afforded at least three consecutive attempts to deactivate the alarm before the area falls secure which activates the alarm immediately; ii. The CBSA users must have the means to directly communicate to the Contractor’s Central Monitoring Station in the form of either an intercom or a contact number to obtain details of the alarm in event if the alarm was triggered. iii. A delay time of thirty (30) seconds for entering and egressing from the space must be programmed before triggering the alarm. CBSA has the right to change the delay time as required. iv. The CBSA Master User(s) must be able to assign Personal Identification Pins (PIN) for each CBSA level Supervisors and employees. c. Provide a Central Monitoring Station that includes: i. 24 /7 monitoring capacity; ii. Have access control restriction to ensure that only Canada Border Services Agency approved, cleared and authorized individuals have access to the system; iii. Retain logs for a period of no less than 2 years; iv. Retain and employ up-to-date alarm response procedures that have been approved by the Canada Border Services Agency. v. Retain and employ up-to-date procedures for appropriate access to the alarm central system. vi. Provide Open Close Log upon request by CBSA, complete with details of the time, location, and User ID code(s) within reasonable time. 2.4 Deliverables The contractor must meet and deliver the following: a. A fully functioning intrusion alarm monitoring system. b. Monthly intrusion alarm monitoring services. c. Maintenance services on as needed basis. d. Written report on system test results and findings. 2.5 Work Location a. The contractor will be required on site to complete system configuration and testing. SITE LOCATION: CBSA Tsawwassen Container Examination Facility at 2929 41B Street, Tsawwassen, British Columbia V4K 3N2 b. The alarm monitoring portion of the work will be conducted at the contractor’s place of work. c. The contractor may be required onsite for system maintenance services on as needed basis. 2.6 Constraints a. Reliable Security clearance required, escort needed on premises during installation period b. Access restriction: - Restriction to CBSA property and information c. Should there be a CBSA Operations emergency which requires the contractors to stop work immediately, the contractors must comply. d. Language requirements: - English required e. Work can be done during business working hours (0700-1500, Mon-Fri) subject to CBSA approval of work schedule that is required to be submitted by contractor prior to starting any work. 3. Evaluation criteria for assessment of statement of capabilities (minimum essential requirements) Any interested supplier must demonstrate in their statement of capabilities that they meet all the following requirements: 3.1 Ability and experience in taking over intrusion alarm monitoring and maintenance services to an existing intrusion alarm system. 3.2 Ability to meet and deliver the requirements detailed in section 2 - Requirement Description. 4. Trade agreement applicability This procurement is not subject to any trade agreements. 5. Set-aside indications This procurement is not subject to any set-asides for Aboriginal Suppliers. 6. Comprehensive Land Claims Agreement This procurement is not subject to a Comprehensive Land Claims Agreement. The Tsawwassen First Nation Final Agreement (2009) does not contain any direct measures related to procurement obligations, however this agreement does contain provisions related to access to land in Chapter 7. 7. Justification for pre-identified supplier The pre-identified supplier meets all of the minimum essential requirements described in this ACAN. 8. Government Contract Regulations exception(s) The following exception(s) to the Government Contracts Regulations is (are) invoked for this procurement under subsection 6(b) - "the estimated expenditure does not exceed $25,000 for goods or $40,000 for services (GST/HST included)”. 9. Exclusions and /or Limited tendering reasons No exclusions 10. Intellectual property ownership Not Applicable 11. Contract period and delivery dates The proposed contract is for a period of forty-eight (48) months, from July 1, 2026 to June 30, 2030. 12. Cost estimate of the proposed contract The estimated value of the contract is $28,000.00 (applicable taxes extra). 13. Supplier information It is intended to award a service contract to the following contractor: Rose Security Services Inc. 853 Seaborne Avenue, Unit 1110 Port Coquitlam, BC V3B 0N9 14. Response procedure Suppliers who consider themselves fully qualified and available to provide the goods, services or construction services described in this ACAN may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date of this notice. The statement of capabilities must clearly demonstrate how they meet the advertised requirements. 15. Closing date and time The closing date and time for accepting statements of capabilities is Monday , June 8, 2026 at 3:00 pm EDT. 16. Contact information Inquiries and statements of capabilities are to be directed to:: Name: Catrina Santiago Title: Procurement Officer Canada Border Services Agency, Acquisitions Directorate Email: [email protected]
Additional Information
Source
canadabuys
Status
closed
Procurement Method
Non-competitive
Procurement Category
Services
Regions of Opportunity
British Columbia
Regions of Delivery
British Columbia *Indigenous Lands
Reference Number
cb-760-96547530
Amendment Number
000
Contracting Entity
Canada Border Services Agency (CBSA)
Contact Name
Catrina Santiago
Contact Email
Contact Country
Canada
Organization City
Ottawa
Organization Province / State
ON
Organization Country
Canada
Last Updated
June 9, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is June 8, 2026 (Overdue).
Note: This opportunity has already closed. See similar active opportunities above.
Where can I submit a proposal or get solicitation documents?
You can access the full solicitation documents and submit your proposal at the official source:
Visit Official SourceSimilar open opportunities
No other open opportunities in this country were close enough to list.
Explore More Opportunities
Open tenders from this agency
No other open tenders from this agency right now.
All tenders from Canada Border Services Agency (CBSA) 96 past tendersHistorical Contracts
Research past opportunities
All Active Opportunities
Search all current contracts
Narwin.ai is a great way to find government contracts and opportunities. Disclaimer: This bid/tender/opportunity information is presented as is and may be incorrect at times. Please read the tender documents carefully before finalizing bids. We do not accept any responsibility and cannot be held legally liable for any inaccuracies.