47419-266015 Crucible Maintenance and Support for Canadian border Services Agency

PROCUREMENT OVERVIEW:

The Canadian Border Services Agency (CBSA) is seeking proposals for the maintenance and support of its Crucible system. The primary objective is to ensure the ongoing functionality and reliability of this software, which is critical for the agency's operations. The scope includes software maintenance and support services, aimed at enhancing system performance and addressing any technical issues that may arise.

ISSUING ORGANIZATION:

The issuing organization is the Department of Public Works and Government Services (PSPC), located in Gatineau, Quebec, Canada. The primary contact for this RFP is Alexander Mateas, who can be reached at [email protected].

KEY DATES:

• Posted Date: June 16, 2026
• Proposal Due Date: June 30, 2026, at 14:00
• Anticipated Award Date: Not specified
• Performance Period: Not specified

CONTRACT DETAILS:

The procurement method is competitive, with an open invitation for bidders. The contract type is not explicitly stated, nor is the estimated contract value or budget range provided. There are no mentions of option years.

MANDATORY REQUIREMENTS:

Bidders must meet the following mandatory requirements to be considered eligible:

• Certifications and Registrations: Specific certifications are not detailed in the RFP.
• Security Clearances: No specific security clearance requirements are mentioned.
• Set-Aside Restrictions: None specified.
• Geographic Restrictions: Services must be delivered within the National Capital Region (NCR).
• Experience Requirements: Minimum years of experience or past performance requirements are not detailed.
• Bonding or Insurance Requirements: Not specified.

TECHNICAL CAPABILITIES:

While specific technical skills or technologies are not explicitly outlined, bidders should possess expertise in software maintenance and support, particularly for systems similar to Crucible. Familiarity with relevant software development and support methodologies is likely beneficial.

DELIVERABLES AND PERFORMANCE STANDARDS:

The RFP does not provide specific deliverables, milestones, or performance metrics. However, bidders should be prepared to outline their approach to maintaining and supporting the Crucible system, including any reporting requirements.

EVALUATION CRITERIA:

Proposals will be evaluated based on the lowest price, indicating a focus on cost-effectiveness. There are no additional weighting factors or criteria mentioned, suggesting that price is the primary determinant for selection.

PREFERRED QUALIFICATIONS:

While not mandatory, bidders with experience in similar software maintenance projects or those holding relevant certifications may have a competitive advantage. Specific preferred qualifications are not detailed in the RFP.

In summary, bidders interested in this opportunity should focus on demonstrating their capability to provide software maintenance and support services, with a strong emphasis on cost-effectiveness, while ensuring compliance with the mandatory requirements outlined.