REQUEST FOR INFORMATION FOR A USER TESTING AND RESEARCH PLATFORM FOR EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA
ESDC requires a cloud-based, Commercial-Off-The-Shelf (COTS) Software-as-a-Service (SaaS) User Testing and Research Platform (the “Platform”) to plan, execute, analyze, and store user research and usability testing in French and English across programs and digital products—supporting evidence-based ...
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ESDC requires a cloud-based, Commercial-Off-The-Shelf (COTS) Software-as-a-Service (SaaS) User Testing and Research Platform (the “Platform”) to plan, execute, analyze, and store user research and usability testing in French and English across programs and digital products—supporting evidence-based service and product decisions. The Platform will help user researchers and designers within the department improve navigation and user flow of web content and validate design concepts while enabling secure data handling, accessibility-compliant participant experiences, and integrations with existing collaboration and analytics tools.
Additional Information
Source
canadabuys
Status
open
Procurement Method
Competitive - Open bidding
Procurement Category
*SRV
Selection Criteria
Not applicable
Regions of Opportunity
*National Capital Region (NCR)
Regions of Delivery
*Canada
Reference Number
cb-237-59677578
Amendment Number
001
Contracting Entity
Department of Employment and Social Development (ESDC)
Contact Name
Megan Souaid
Contact Email
Contact Country
Canada
Organization City
Gatineau
Organization Province / State
Quebec
Organization Country
Canada
Last Updated
August 26, 2026
Frequently Asked Questions
When is the proposal submission deadline?
The proposal submission deadline is September 8, 2026 (13 days left).
Where can I submit a proposal or get solicitation documents?
You can access the full solicitation documents and submit your proposal at the official source:
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