Outreach and engagement with First Nations, Inuit and Métis across Canada

PURPOSE & SCOPE:

• Procurement Description: Indigenous Services Canada (ISC) seeks to establish a contract for Outreach and Engagement services targeting First Nations, Inuit, and Métis communities across Canada.
• Project Scope and Objectives: The contract will facilitate the distribution of communications products to Indigenous audiences, manage landing pages for access to these products, and track delivery and performance metrics. The services offered must align with organizational and policy objectives to educate, inform, and engage.
• Contract Type and Estimated Value: The contract is anticipated to continue until March 31, 2027, with two optional one-year extensions. No specific value has been cited.

BUYER INFORMATION:

• Issuing Organization: Indigenous Services Canada (ISC)
• Contact Details: Karine Chrétien, Senior Procurement Officer, Email: [email protected], Phone: 873-354-6817
• Important Dates: Posted on January 12, 2026; Proposal due by February 24, 2026, at 14:00 EDT. Performance period ends March 31, 2027.

MANDATORY REQUIREMENTS:

• Required Certifications/Registrations: Must meet Aboriginal business requirements as outlined in Annex 9.4 of the Supply Manual.
• Mandatory Qualifications: Ability to manage communications distribution, create accessible engaging materials in various formats, and provide performance reporting.
• Set-Aside Requirements: This procurement is specifically set aside under the federal government’s Procurement Strategy for Aboriginal Business.
• Geographic Restrictions: There are no specified geographic restrictions, but services must target Indigenous populations across Canada.

TECHNICAL REQUIREMENTS:

• Key Technical Capabilities Needed: Expertise in communications strategy, community engagement, delivery of bilingual or multilingual materials, and performance measurement.
• Specific Technologies or Methodologies: Competency in using established databases for outreach, creating and managing digital landing pages.
• Deliverables and Performance Standards: Must include proof of distribution and performance metrics along with the development of materials such as written content, visuals, and audio/video productions.
• Evaluation Criteria: Specific evaluation metrics will address how the contractor meets outreach effectiveness and engagement quality.

PREFERRED QUALIFICATIONS:

• Nice-to-Have Certifications/Experience: Experience working within Indigenous communities or prior contracts with governmental or Indigenous organizations would be advantageous.
• Preferred Qualifications: Background in community outreach, bilingual capabilities (especially in Indigenous languages), and prior successful project reporting.
• Additional Competitive Evaluation Factors: Demonstrated past performance in similar projects may provide an edge in evaluation.

KEY EVALUATION FACTORS:

• Proposal Evaluation: Proposals will be assessed based on the ability to meet the outlined objectives, quality of proposed methodologies, and relevant past performance.
• Weighting of Criteria: While specific weighting is not indicated, the ability to deliver culturally appropriate content and performance tracking will be emphasized.
• Past Performance Requirements: Experience working with Indigenous groups or similar outreach initiatives will support proposal credibility.

This structured summary should assist in identifying suitable contractors for this engagement opportunity based on the defined criteria and requirements.