J066--Eye Laser & Cryostat Service Agreement POP: 9/1/2026-8/31/2031

PROCUREMENT OVERVIEW

The Department of Veterans Affairs is seeking a service agreement for Eye Laser and Cryostat equipment. The primary objective of this procurement is to ensure the ongoing maintenance and operational readiness of these critical medical devices used in veteran healthcare. The service agreement will cover routine maintenance, repairs, and potentially emergency services to uphold the functionality and reliability of the equipment over the contract period.

ISSUING ORGANIZATION

The issuing organization is the Department of Veterans Affairs, specifically the Network Contract Office 19, located in Colorado, USA. The primary contact for this opportunity is Christine Jarvis, who can be reached via email at [email protected].

KEY DATES

• Posted Date: August 5, 2026
• Proposal Due Date: August 18, 2026
• Anticipated Award Date: Not specified
• Performance Period: September 1, 2026, to August 31, 2031

CONTRACT DETAILS

The contract type is not explicitly stated, but it is likely to be a firm-fixed-price agreement given the nature of service contracts. The estimated contract value or budget range has not been provided. There are no mentions of option years in the available documentation.

MANDATORY REQUIREMENTS

Bidders must meet the following mandatory requirements to be considered eligible:

• Certifications and Registrations: Bidders must be registered in SAM.gov.
• Set-Aside Restrictions: There are no specific set-aside restrictions mentioned, but bidders should verify eligibility for small business considerations.
• Experience Requirements: Bidders must demonstrate a minimum of three years of experience in servicing medical equipment similar to Eye Laser and Cryostat devices.
• Insurance Requirements: Bidders must have appropriate liability insurance to cover potential damages or incidents during service.

TECHNICAL CAPABILITIES

Bidders should possess specific technical skills and expertise in the maintenance and repair of Eye Laser and Cryostat equipment. Familiarity with the latest medical technology standards and compliance with healthcare regulations is essential. Knowledge of preventive maintenance protocols and troubleshooting methodologies for these devices is also required.

DELIVERABLES AND PERFORMANCE STANDARDS

Key deliverables include:

• Scheduled maintenance reports
• Documentation of repairs and service interventions
• Compliance with service-level agreements regarding response times for emergency repairs
  Performance metrics will likely include uptime percentages and customer satisfaction ratings, although specific metrics are not detailed in the RFP.

EVALUATION CRITERIA

Proposals will be evaluated based on a combination of factors, including technical approach, past performance, and price. The weighting of these factors has not been specified, but bidders should prepare to demonstrate their technical capabilities and value proposition.

PREFERRED QUALIFICATIONS

While not mandatory, preferred qualifications that may enhance a bidder's competitiveness include:

• Additional certifications related to medical equipment maintenance
• Experience with government contracts or similar service agreements
• Proven track record of high customer satisfaction in similar service contracts

This summary provides a comprehensive overview of the opportunity, enabling potential bidders to assess their fit for the Eye Laser and Cryostat Service Agreement with the Department of Veterans Affairs.