REQUEST FOR INFORMATION: ARTIFICIAL INTELLIGENCE END-USER TRAINING

SUMMARY OF OPPORTUNITY: REQUEST FOR INFORMATION: ARTIFICIAL INTELLIGENCE END-USER TRAINING

PURPOSE & SCOPE:

• What is being procured/granted?: Employment and Social Development Canada (ESDC) is seeking information about available Artificial Intelligence (AI) end-user training options for its employees, particularly focusing on Generative AI (GenAI) tools such as Microsoft Copilot.
• Project scope and objectives: The training aims to equip ESDC employees and managers with foundational to advanced skills in AI, integrate GenAI into workflows, and develop essential skills like adaptability and data literacy. The initiative supports digital transformation and innovation within the workforce.
• Contract type and estimated value: This is a Request for Information (RFI), not a solicitation for a contract or funding; hence no contract type or estimated value is mentioned.

BUYER INFORMATION:

• Issuing organization: Employment and Social Development Canada (ESDC), specifically the College@ESDC.
• Contact details: Natasha Heath, Procurement Specialist, ESDC; email: [email protected]
• Important dates:
  • Posted: November 7, 2025
  • Due: December 23, 2025, 14:00 EDT
  • Enquiry Deadline: December 9, 2025
  • Addenda/Answers Deadline: December 16, 2025

MANDATORY REQUIREMENTS:

• Required certifications/registrations: No specific certifications or registrations are mandated in the documents.
• Mandatory qualifications:
  • Training must be available in both English and French.
  • Instructors must be proficient in the language of instruction.
• Set-aside requirements: No specific set-aside requirements were mentioned.
• Geographic restrictions or location requirements: No location-specific requirements were indicated.

TECHNICAL REQUIREMENTS:

• Key technical capabilities needed:
  • Experience with training on Generative AI tools.
  • Ability to provide structured training that integrates GenAI into various work scenarios.
• Specific technologies, methodologies, or approaches required: Emphasis on practical application of AI tools in daily workflows and decision-making processes.
• Deliverables and performance standards: Training programs that include both foundational and advanced levels, with a focus on adaptability and data-driven decision-making.
• Evaluation criteria: Responses will not be formally evaluated; however, insights shared could inform future procurement strategies.

PREFERRED QUALIFICATIONS:

• Nice-to-have certifications or experience: Experience in adult education, particularly in technology-related training.
• Preferred qualifications: Additional insights into proprietary training methodologies or innovative practices in AI training.
• Additional evaluation factors: Aligning responses with the goals of fostering a culture of innovation and adaptability within ESDC.

This opportunity seeks to gather information from companies that can provide relevant AI training services, prioritizing those with bilingual training capabilities and a strong understanding of Generative AI applications in business.