Question 1

What is "47419-251179 - RFP Next Generation of Detention Guards Services"?

Accepted Answer

### PROCUREMENT OVERVIEW
The Canada Border Services Agency (CBSA) is seeking contracted guard services for Immigration Holding Centres (IHC) located in Laval, Quebec; Toronto, Ontario; and Surrey, British Columbia, as well as for the Designated Immigrant Station (DIS) in Saint-Anne-des-Plaines, Quebec, and Inland Operations in the Prairies Region. The core need is to provide detention guards and transportation services to ensure the care and control of individuals under CBSA supervision, including both detained and non-detained individuals. The contract encompasses five distinct regions: Quebec Laval, Quebec SADP, Ontario, Prairies, and Pacific.

### ISSUING ORGANIZATION
The issuing organization is the Department of Public Works and Government Services (PSPC), located in Gatineau, Quebec, Canada. The primary contact for this RFP is Nicole Genier, who can be reached at nicole.genier@tpsgc-pwgsc.gc.ca.

### KEY DATES
- **Posted Date:** March 16, 2026
- **Proposal Due Date:** April 27, 2026, at 14:00
- **Performance Period:** From the date of contract award until March 31, 2029, with an option for up to five additional one-year extensions.
- **Transition Period:** 16 weeks.

### CONTRACT DETAILS
The contract type is not explicitly stated but is likely to be a firm-fixed-price contract based on the nature of the services required. Up to five contracts may be awarded, one for each region.

### MANDATORY REQUIREMENTS
Bidders must meet the following mandatory requirements:
- **Certifications:** No specific certifications mentioned, but compliance with applicable regulations is implied.
- **Security Clearances:** Not specified, but likely required due to the nature of the work with detained individuals.
- **Geographic Restrictions:** Services must be provided in the specified regions of Quebec, Ontario, and British Columbia.
- **Experience:** No minimum years of experience specified, but past performance in similar services is likely expected.
- **Insurance Requirements:** Not specified, but bidders should be prepared to demonstrate adequate insurance coverage.

### TECHNICAL CAPABILITIES
Bidders should possess expertise in providing guard services, including the ability to manage and transport individuals securely. Familiarity with the operational protocols of detention facilities and knowledge of relevant legal and regulatory frameworks is essential.

### DELIVERABLES AND PERFORMANCE STANDARDS
Key deliverables include the provision of trained detention guards and transportation services. Performance metrics may include response times, incident reporting, and adherence to safety and security protocols, although specific performance standards are not detailed in the RFP.

### EVALUATION CRITERIA
Proposals will be evaluated based on cost per point, with a focus on the lowest price technically acceptable. Additional evaluation factors may include the bidder's technical approach and past performance, although specific weightings are not provided.

### PREFERRED QUALIFICATIONS
While not mandatory, bidders with prior experience in providing similar services to governmental agencies, particularly in detention settings, will have a competitive advantage. Additional certifications or training in security operations may also be viewed favorably.

This summary provides potential bidders with a comprehensive overview of the RFP, highlighting the essential criteria and requirements to assess their fit for this opportunity.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is April 27, 2026 (24 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110007849?anId=ANONYMOUS

47419-251179 - RFP Next Generation of Detention Guards Services

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