Question 1

What is "Physiotherapy Services Millhaven Institution - Ontario Region"?

Accepted Answer

### PROCUREMENT OVERVIEW
The Correctional Service of Canada (CSC) is seeking proposals for physiotherapy services at the Millhaven Institution located in Ontario. The core objective is to provide essential physiotherapy services to inmates, ensuring collaboration with a multi-disciplinary health services team that includes nurses, physicians, dietitians, and other healthcare professionals. The services are to be delivered on an as-needed basis, adhering to CSC's Health Services Policies and Guidelines.

### ISSUING ORGANIZATION
- **Organization**: Correctional Service of Canada (CSC)
- **Location**: Ottawa, Ontario, Canada
- **Primary Contact**: Ashley Claessen-Sarault
- **Email**: ashley.claessen-sarault@csc-scc.gc.ca

### KEY DATES
- **Posted Date**: March 17, 2026
- **Proposal Due Date**: April 7, 2026, by 2 PM EST
- **Performance Period**: July 1, 2026, to April 30, 2029

### CONTRACT DETAILS
- **Contract Type**: Firm-fixed-price
- **Estimated Contract Value**: Not specified
- **Option Years**: None mentioned

### MANDATORY REQUIREMENTS
- **Eligibility**: Open only to Canadian suppliers; no trade agreements apply.
- **Security Requirements**: The contract includes security requirements.
- **No Set-asides**: This procurement is not subject to any set-asides for Indigenous suppliers.
- **Certifications**: Bidders must comply with CSC’s Health Services Policies and Guidelines.
- **Geographic Restrictions**: Services must be performed at the Millhaven Institution in Ontario.

### TECHNICAL CAPABILITIES
Bidders must demonstrate the ability to provide physiotherapy services in a correctional environment and collaborate effectively with a multi-disciplinary health team. Familiarity with the National Essential Health Services Framework is essential, as services must align with this framework.

### DELIVERABLES AND PERFORMANCE STANDARDS
- **Core Deliverables**: Provide physiotherapy services to inmates upon request from the institutional physician or the Manager of Health Care and Rehabilitation Programs and Services.
- **Compliance**: Services must adhere to CSC’s policies and any amendments to the National Essential Health Services Framework during the contract period.

### EVALUATION CRITERIA
Proposals will be evaluated based on the lowest priced compliant bid. Bidders must meet all mandatory requirements to be considered for evaluation. There are no specific weighting factors provided for technical versus price evaluation, but compliance with CSC policies is critical.

### PREFERRED QUALIFICATIONS
While not mandatory, bidders with prior experience in providing healthcare services in correctional facilities or similar environments may have a competitive advantage. Additional certifications in relevant healthcare practices may also be viewed favorably.

This summary provides a comprehensive overview for potential bidders to assess their fit for the opportunity to provide physiotherapy services at the Millhaven Institution.

Question 2

When is the proposal submission deadline?

Accepted Answer

The proposal submission deadline is April 7, 2026 (3 days left).

Question 3

Where can I submit a proposal or get solicitation documents?

Accepted Answer

You can access the full solicitation documents and submit your proposal at: https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/cb-562-38453034

Physiotherapy Services Millhaven Institution - Ontario Region

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