Question 1

What is "DA10--Contact Center Consolidation - RFI -PWS"?

Accepted Answer

The Department of Veterans Affairs (VA), specifically the Technology Acquisition Center in New Jersey, is issuing a Request for Information (RFI) regarding the consolidation of contact center services. This opportunity is posted under the title "DA10--Contact Center Consolidation - RFI -PWS" and went live on March 2, 2026. Responses are due by March 6, 2026.

The organization seeks vendors with the capacity to efficiently consolidate and enhance contact center operations. While the specific qualifications and certifications required are not detailed in the provided metadata, it is essential for interested parties to detail their technical capabilities in their responses.

This opportunity is open to companies looking to engage with the VA, and it may involve geographic considerations, though specific restrictions are not mentioned. Interested vendors should reach out to Joshua Fitzmaurice at Joshua.Fitzmaurice@va.gov for additional information or clarification.

In summary, this RFI represents a potential collaboration with the VA in improving contact center operations, welcoming submissions from qualified vendors by the specified deadline.

Question 2

When did this opportunity close?

Accepted Answer

This opportunity closed on March 6, 2026. The page is kept for historical reference and research purposes.

Question 3

Why is this closed opportunity still available to view?

Accepted Answer

This historical contract listing is preserved for research purposes. Contractors can use past solicitation data to understand requirements, pricing trends, and prepare for similar future opportunities from VETERANS AFFAIRS, DEPARTMENT OF.VETERANS AFFAIRS, DEPARTMENT OF.TECHNOLOGY ACQUISITION CENTER NJ (36C10B).

Question 4

Are there similar active opportunities available?

Accepted Answer

Yes, Narwin.ai automatically identifies similar active government contracts based on agency, NAICS codes, and set-asides. Check the "Similar Active Opportunities" section on this page or browse all active opportunities at narwin.ai/opportunities.

Question 5

What NAICS codes apply to this opportunity?

Accepted Answer

The applicable NAICS codes are: 541512.

Question 6

Are there any set-aside requirements?

Accepted Answer

Yes, this opportunity includes the following set-asides: .

Question 7

Will this contract be re-solicited in the future?

Accepted Answer

Many government contracts are recurring (annual maintenance, multi-year services, etc.). Sign up for free alerts on Narwin.ai to be notified when VETERANS AFFAIRS, DEPARTMENT OF.VETERANS AFFAIRS, DEPARTMENT OF.TECHNOLOGY ACQUISITION CENTER NJ (36C10B) posts similar opportunities in the future.

DA10--Contact Center Consolidation - RFI -PWS

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