Cloud-based Enterprise Learning Management System (LMS) for department wide use at Public Safety Canada

Summary of Opportunity: Cloud-based Enterprise Learning Management System (LMS) for Public Safety Canada

1. Purpose:
   The main purpose of this Request for Proposals (RFP) is to solicit qualified suppliers to provide a Software-as-a-Service (SaaS) Learning Management System (LMS) that can manage, deliver, track, report, and evaluate training and learning content for up to 2,300 internal users and 6,000 external users at Public Safety Canada (PS). The system is required to be cloud-based, easily accessible via browsers, and capable of integrating with Microsoft 365 tools while meeting accessibility standards.

2. Buyer Information:

   • Organization: Department of Public Safety and Emergency Preparedness (Public Safety Canada)
   • Contact: Matthew Furlong, Senior Acquisitions Advisor
   • Email: [email protected]
   • Phone: 782-640-1351
   • Closing Address: Public Safety Canada, 269 Laurier Avenue West, Ottawa, ON K1A 0P8, Canada

3. Important Dates:

   • Posted Date: September 16, 2025
   • Due Date: October 13, 2025, at 2:00 PM Eastern Daylight Time (EDT)
   • Estimated Contract Duration: 3 years, with the option of two 1-year extensions

4. Key Requirements:

   • Technical Features:

     • The LMS must manage learning content and user data effectively, supporting Single Sign-On (SSO) for internal users and offering robust learner management capabilities.
     • Must comply with accessibility standards and provide detailed analytics and reporting features.
     • Capacity for a user base of 2,300 internal and 6,000 external users, with personalized learner profiles and the ability to tailor learning paths.

   • Security Requirements:

     • Compliance with specific security provisions as stated in the documents.

   • Evaluation Process:

     • The evaluation will be conducted in four stages: Submission and Rectification, Demonstration (virtual via Microsoft Teams), Trial Access, and Financial Evaluation. The selection basis is 60% technical merit and 40% financial proposal.

   • Submission Instructions:

     • Proposals must be submitted electronically to the specified email address by the due date and time. ZIP files are not acceptable, and all financial information must be attached separately.

This opportunity is significant for vendors in the SaaS and LMS sectors, particularly those with proven experience in educational technology and integration with Microsoft ecosystems.